I placed an order on shop.adidas.co.in about one year ago and had to immediately return the product due to size issues. Even after numerous emails the site never refunded my money but i kept sending them emails after about every 2 months or so.
Recently I placed an order on myntra.com and then submitted an exchange request for a different size. I was waiting for reverse pickup along with new size being delivered. I was out of town for two days so I informed my mom that you have to handover this parcel to courier guy who comes for pickup. When I returned home my mom told me that courier guy took the parcel and handed over the receipt. I didn’t check the receipt since it’s a common practice at my home with atleast 3-4 online orders every month.
Today suddenly I got a reply from shop adidas that they will refund my money as soon as the order is received back at their end. I politely replied to them that the order was placed and returned almost one year ago.
After sending the email my mind smelled something fishy. So I noted down one year old order number and checked the receipt my mom gave me. And voila the number was same. So that’s the case. My myntra order which was to be exchanged to a different size has been reverse picked up by shop adidas.
Now most probably myntra guy will come tomorrow asking to give the shoe (which I currently don’t have). Also shop adidas guys will be puzzled to see a packed myntra box as a returned item. What to do now? How to get refund from adidas and get the size changed at myntra too?