Hotness Got cheated by snapdeal

Hot Deal Got cheated by snapdeal

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Shopping Friend
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I purchased a casio edifice watch EF 130D 4 on 30th as they had 25% discount offer it costed me only 3500 and got it on 1st Sept. I used it on Monday and yesterday I noticed that In one day of wearing the plating on watch started to come off and there were scratches on it visible. So I contacted casio yesterday and they told me to visit their care centre to get checked if it’s genuine or not. I also got the number of regional office in Mumbai from net where the operator connected me to a man who told me that snapdeal.com is not their authorised seller and they have sued them before for selling fake casio watch.
Meanwhile I contacted snapdeal and told them all this and they said give us in writing all this from casio or show us call recording.
When I tried to call the casio Mumbai office no later nobody picked up the phone.
Also snapdeal has not stamped the warranty card so something seems fishy here.

I will visit casio care centre tomorrow.
But please help me guys.. What should I do?

16 Comments  |  
12 Dimers
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Deal Lieutenant
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ab shopping friend ke saath hi dokha hoga to hmara kya hoga? https://cdn0.desidime.com/smileys/bad%20day.gif

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Deal Subedar
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Never expected this from snapdeal. I always ranked flipkart and snapdeal as #1. Let us know your status once you visit casio centre (along with invoice provided by snapdeal). I guess then someone may be able to help. Try talking to snapdeal again coz I never faces any such issues from snapdeal.

EDIT: VU the topic to get more attention.

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Deal Subedar
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Contact snapdeal higher level authorities. Snapdeal is a trustworthy site. Its hard to imagine they can do that.

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Shopping Friend
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ask abt other online websites also so that we know who all are authorized dealers online
if you can ask abt ebay sellers also who sale with 1yr seller warranty

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Deal Subedar
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any updates?

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Shopping Friend
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Dont worry bhai snapdeal is one of the best sites to shop with

You can return it back to snapdeal if it is with 7 days of receiving orelse u can claim warranty

if it is not, even then dont worry many service centers say that they wont give warranty if bought online but the watches are shipped not by snapdeal but 3rd party vendor who might be a authorsied seller, if got original bill with vat then its ok even w/o the warranty card stamped

I had a similar experience with casio bought from watchkart.com, within 2 months of usage the watch stopped working, when i called Casio cc they said they wont give any warranty if purchased from online

So thinking my 3k gone called watchkart, there cc wer very friendly and had given Casio service center addresses back here in hyd and assured be if the service center doesnot accept the vat paid bill and UN-stamped warranty card or they refuse service , they wud refund total money

The other day when i went there Casio service center asked me for bill and warranty card and taken my watch to get it fixed and told me to call after 3days and when i called them after 3days they said they cannot fix it as it may give trouble again so told me to wait for 15days and they will replace the watch with new one and within a week they called me and given a new watch

this is addresses which was given my watchkart and where i got my watch replaced

4-1-452, Troop Bazar, Bank Street, Hyderabad–500 001
Phone No. 040 – 24610709
Fax No. NA
E-mail id [email protected]…om
Manager’s Name. Mr. Harish Baghchandani
Owner’s Name. Mr. Suresh Kumar Samat
Timings. 10:00 A.M. to 08:30 P.M.
Holidays. Sunday

Do update what happened, if need any further info plz feel free to contact

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Dimer Of The Year 2012
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SnapDeal is not the same as earlier, they had gone nuts. Even the A&F t-shirts and Hollister that they used/are selling on the site are Fake.

A big NO to snapdeal from me

P.S They had started an IT team of 300 employees in B’lore.

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Achilles wrote:

SnapDeal is not the same as earlier, they had gone nuts. Even the A&F t-shirts and Hollister that they used/are selling on the site are Fake.

A big NO to snapdeal from me

P.S They had started an IT team of 300 employees in B’lore.


had started??
means its no more running?

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BLING6 wrote:
had started??
means its no more running?


My bad sentenece formation. What I meant to say is not SnapDeal now has their own dedicated software team instead of depending on some other IT company. That’s why I wrote P.S as its not relevant to the topic

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Shopping Friend
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good too see you back after so many daysssssss

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Deal Subedar
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Would want to know…. whats next after visiting CASIO… waiting to read more about Saap Doll.

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Shopping Friend
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updates ??
ninja bhai

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Deal Newbie
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Hi, I purchased a dell laptop from snapdeal.com. You gave the laptop with a guarantee of 1 year which was supposed to end on 12th October 2013 (Ref no. PL101182412310 Invoice no. 3044426 )but when I asked Dell to repair it, they said that the warranty is already expired on 27th july 2013. That means you sold the product without actually giving 1 year guarantee. Now I have contacted you so many times, the only response I get is that you are resolving the matter. It has been 32 days now. I am fed up with your customer care. Now I have filed the complaint with the consumer complaint forum who are going to contact you shortly. Please resolve the matter as early as possible, otherwise people will lose faith in your so called trustworthy ‘snapdeal’ brand. Contact me urgently. Regards, Ankit.
my contact no 8860241465

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Deal Subedar
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monu_gupta → ankit ??

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titamazon wrote:

monu_gupta → ankit ??


Why don’t you contact him on the above number? You can get all your doubts clarified. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Edit: OMG! A one year old thread! https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

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Budding Star
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titamazon wrote:

monu_gupta → ankit ??


I Dont Think He’s The Same One, As The One I Think U R Referring Has His Number Starting From 80177…..

And Also a HP Lappy Which he Bought Offline… https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

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