Got defective item from amazon.Return or Refund ?

Got defective item from amazon.Return or Refund ?

43°
Desidsime
Deal Subedar
6
2166
47

But main problem is that the product I got under amazon loot offer (1800 cash back ).
So I m not sure that amazon give me refund or not.
Plz suggest me

8 Comments  |  
7 Dimers
Cropped2593972920709363267
Deal Cadet
8
818
9

Its tricky what will amazon do. The way they handled recent cashbacks. It seems they will not refund unless u r lucky. Better to do replacement if possible.

Missing
Deal Cadet
55
527
2

Refund will be adjusted against cashback..if the product is worth more than 1800 you will get the difference

Img 20190728 110145
Deal Subedar
151
2481
31
Pikachu_ wrote:

Its tricky what will amazon do. The way they handled recent cashbacks. It seems they will not refund unless u r lucky. Better to do replacement if possible.

How to replace?

Cropped2593972920709363267
Deal Cadet
8
818
9
Expand
_One_Miller_ wrote:

How to replace?

If ur product comes under replacement. Contact cc

Btw what is the product ?

Logo 128
Deal Lieutenant
290
3384
34
Nik14 wrote:

Refund will be adjusted against cashback..if the product is worth more than 1800 you will get the difference

+1
dont request for return..

Jumpfreeze
Deal Subedar
94
1609
22

I also ordered prestige induction top panel of induction was broken but their was no return option. So I contacted Amazon cc on call they said they will replace it and it got successfully replaced

Desidsime
Deal Subedar
6
2166
47

What about cashback payment

Missing