Grofers to disable Orange cash during crisis.

Grofers to disable Orange cash during crisis.

178°
Missing
Deal Cadet
70
175
32

Hi Dimmers,

Grofers is currently accepting order in my area but ORANGE CASH has been disabled.

To ensure that essential food and household items are available to as many customers as possible during this COVID-19 crisis, Orange Cash has been disabled on those items till supplies get back to normal.

What are your views on this?

17 Comments  |  
9 Dimers
Missing
Community Angel
0
31584
516

“To ensure that essential food and household items are available to as many customers as possible during this COVID-19 crisis, Orange Cash has been disabled on those items till supplies get back to normal.” This doesnt make any sense to me, they could have been more straight forward

Missing
Deal Subedar
874
2051
15
androgame wrote:

“To ensure that essential food and household items are available to as many customers as possible during this COVID-19 crisis, Orange Cash has been disabled on those items till supplies get back to normal.” This doesnt make any sense to me, they could have been more straight forward

Now play game in grofers app to find out essential items. stuck_out_tongue_winking_eye

Missing
Deal Subedar
153
2103
132

They are also not taking any returns for defective items, neither during delivery nor post.

Missing
Deal Cadet
119
188
2

It seems that they have disabled orange cash altogether

Missing
Community Angel
0
31584
516
Snikeus wrote:

It seems that they have disabled orange cash altogether

DELIVERY promo code also not working for me

Missing
Deal Cadet
70
175
32
Majestic wrote:

They are also not taking any returns for defective items, neither during delivery nor post.

Refund are taking infinite time too! 17th March order is still not refunded.
Moreover post payment order is not confirmed and asks for repayment and then the same loop happens, post that you see 3 orders in your account all confirmed. Cancel few of them and wait for refund.

Shitty experience at Grofers. I have 2 active orders ATM will see if I can reject some items a the time of order delivery.

They have also stopped add items to existing order + bank promos + membership promo.

Missing
Community Angel
0
31584
516
Expand
abhishekkjain wrote:

Refund are taking infinite time too! 17th March order is still not refunded.
Moreover post payment order is not confirmed and asks for repayment and then the same loop happens, post that you see 3 orders in your account all confirmed. Cancel few of them and wait for refund.

Shitty experience at Grofers. I have 2 active orders ATM will see if I can reject some items a the time of order delivery.

They have also stopped add items to existing order + bank promos + membership promo.

+extra 15 rupees charges per order, known as ‘Slot charges’

Missing
Deal Cadet
51
186
0
Expand
androgame wrote:

+extra 15 rupees charges per order, known as ‘Slot charges’

+ increased delivery fees

Missing
Deal Cadet
70
175
32

Yes, 39 for all the (including members).

+13 unique products at a time so you pay 15 INR again and again. BTW slot for 10th April is open.

“To serve more families, we’ve restricted checkout to a maximum of 13 unique products. Please remove the extra products to checkout this cart”

Missing
Deal Cadet
111
350
3

My refund is yet not received

Missing
Deal Cadet
119
188
2
Expand
androgame wrote:

DELIVERY promo code also not working for me

Yeah, and no bank offers as well. Refund for my order which was cancelled is not yet received. Also I used my GOBD inaam coupon for that order, the expiry date of which was 31 Mar. That also went in vain

Missing
Deal Newbie
60
30
0

Nowadays grofers are cheating its customers. They have stopped orange cash utilisation, two free delivery for bachat club members, free delivery raised to minimum 1200/- purchase and almost all product price have been raised by 30 – 40 percent. They have started playing this dirty game during this crisis. Their activities should be spread through social media to condemn grofers as far as possible.

Missing
Deal Lieutenant
295
4438
38
Expand
Snikeus wrote:

Yeah, and no bank offers as well. Refund for my order which was cancelled is not yet received. Also I used my GOBD inaam coupon for that order, the expiry date of which was 31 Mar. That also went in vain

Bank offers are back.
HSBC on Mondays
INDUSIND on Tuesdays

Missing
Deal Cadet
119
188
2
Expand
disclaimer wrote:

Bank offers are back.
HSBC on Mondays
INDUSIND on Tuesdays

Yeah thanks. Will wait for SBI offer on weekends

Missing
Deal Cadet
70
175
32

Refunds will take upto 3 weeks. There are delays at Grofers as refunds are manual and also because of banking holidays.

Missing
Deal Lieutenant
295
4438
38
abhishekkjain wrote:

Refunds will take upto 3 weeks. There are delays at Grofers as refunds are manual and also because of banking holidays.

Got refund in 3 days.

Missing