Hotness HappyEasyGo hidden 1500 Rs cancellation charges

Hot Deal HappyEasyGo hidden 1500 Rs cancellation charges

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Deal Cadet
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HappyEasyGo is one of the worst travel website i have ever seen. Other website charges 250-300 Rs as flight cancellation charges apart from airline charges but happyeasygo.com charges 1500 Rs + Airline charges. I booked A Jet Airways ticket (PNR: ABRTAH) for 3971 and later wanted to cancel it (flight departure was next day). They were refunding just 250 RS. Worst thing is they have hidden their cancellation chrges in terms and conditions, its not mentioned anywhere else
So stay away from www.happyeasy...om if you may cancel your ticket later.

17 Comments  |  
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Deal Subedar
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when you are not sure, always book from jet airways site. they provide zero fee cancellation within 24 hr of booking – no questions asked.

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panchabhut wrote:

when you are not sure, always book from jet airways site. they provide zero fee cancellation within 24 hr of booking – no questions asked.

True but as far as i know all other website charges 250-350 as cancellation charges. I did not think happyeasygo charges 1500 Rs. They do not refund anything for no show ticket as well. So i created this thread to warn other.
Note: ixigo.com is their advertisement partner and from thats where i knew about this scammy website.

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Deal Newbie
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Same Experience !!

Fraud Company and not reliable at all.

I cancelled my booking for Jet Airways immediately after realizing that I booked for wrong timing. At the time of cancellation, a message popped up saying Rs. 100 will be the cancellation charges and the rest of the booking amount will be reverted back to my bank in 15 days. I went ahead and cancelled my ticket.

After patiently waiting for 20 days and when I didn’t get the refund. I asked the customer care and mailed the concerned people and as well posted the concern on their Facebook page.
Then they refunded me Rs.100 /- ( Must be a joke). When I asked and told them about the message that I received. They reluctantly said they only refund Rs.100 for domestic flights.
This is sheer cheating from the company. and its an headache dealing with them.
I lost my money. Do not loose yours.

Regards

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Deal Cadet
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Always book from reliable agents smile

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Deal Newbie
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One of the worst travel agency Happyeasygo but it will step down Very soon.
Please never prefer this website to book your travel firstly they will show you the less price and when u ll make the payment they won’t confirm your ticket and the best part is that you will get your money after 30 days.
No confirmed ticket and refund after 30 days. For that also you need to regularly follow up with they customer support team

Please avoid this portal else you suffer a lot

15359988
Tech Guru
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I am not sure what the big deal is, many airlines do not give anything or much back even when they themselves cancel your tickets. When I could not go to chicago on kuwait airlines on the date booked, they cancelled the tickets but did not give anything back. In small letters when you book it says not refunds but later on those letters become bigger and more prominent. Many want you to pay extra for cancellation options. Thats why they they dont offer easy cancellations. I saw they wanted 10% and sometimes 20% if you wanted cancellation options. If not sure better to take it. Especially forlonger distance flights.

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alienteck wrote:

I am not sure what the big deal is, many airlines do not give anything or much back even when they themselves cancel your tickets. When I could not go to chicago on kuwait airlines on the date booked, they cancelled the tickets but did not give anything back. In small letters when you book it says not refunds but later on those letters become bigger and more prominent. Many want you to pay extra for cancellation options. Thats why they they dont offer easy cancellations. I saw they wanted 10% and sometimes 20% if you wanted cancellation options. If not sure better to take it. Especially forlonger distance flights.

Dude I don’t travel to international destination so not sure about international carrier. Just give me one such domestic carrier example where airline do not refund any fee??? (Except specially discounted fare tickets)

15359988
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DaBomb wrote:

Dude I don’t travel to international destination so not sure about international carrier. Just give me one such domestic carrier example where airline do not refund any fee??? (Except specially discounted fare tickets)

Spicejet. What do you mean specially discounted tickets? Who pays full price?? I have booked on spicejet as well as jet airways directly and both have conditions. The fees were so high that in most circumstances you end up with like 300 for a 3000 ticket.. I htink spice wanted 2500 to cancel before 48 hours and nothing after. jet aiways was even higher..

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alienteck wrote:

Spicejet. What do you mean specially discounted tickets? Who pays full price?? I have booked on spicejet as well as jet airways directly and both have conditions. The fees were so high that in most circumstances you end up with like 300 for a 3000 ticket.. I htink spice wanted 2500 to cancel before 48 hours and nothing after. jet aiways was even higher..

Yeah but thing is happyeasygo charge 1500 on top of airline cancellation charges. So if you bought a ticket for 4500 and want to cancel it and airline cancellation charges is 2750 then happyeasygo will charge 2750 + 1500 = 4250 as final charge and you will get refund of 250. All travel agents charges 200-300 as cancellation charges but not this one.
Specially discounted tickets = tickets which can’t be cancelled, if you do then you will just get tax return but no fare ( airline offer these tickets every now and then).

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This is my recent mail to HEG confused

Hi HEG team,

I booked a flight for myself to and fro between Hyderabad and Guwahati which costed me 8550 Rs . When I went for cancellation on your site , I checked that estimated return to be 100Rs per ticket . I was astonished , but I discussed with customer care and he said that if Airline agrees to refund money , HEG will refund to me the same .

I cancelled my ticket by directly calling airline and they initiated 2550 Rs as refund .
Today I called HEG to refund that , they mentioned about some hidden charges of 1500Rs per flight . So basically now its 2550-3000 = -450 Rs , so they won’t be refunding any amount at all .

So I was getting 200 Rs for refund in beginning but now I am getting 0 and I did all these headache so that HEG can get 2550 refund amount .

Thats very unfair and these cancellation hidden prices are insane . If my one side flight cost me 4000 , you are taking 1500/4500*100 = 33% per ticket . Thats insane .And that too domestic .

Least you can do is refund me some amount . Now I am not expecting full 2500 either , but give me something . Or think about this I can book directly from airline and if I cancel something , then why to come to HEG where I wont get a single dime .

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DaBomb wrote:

Dude I don’t travel to international destination so not sure about international carrier. Just give me one such domestic carrier example where airline do not refund any fee??? (Except specially discounted fare tickets)

Indigo chrges 3k for cancellation

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Icecube wrote:

Indigo chrges 3k for cancellation

Yeah and if same flight was cancelled with happyeasygo then they will charge 3000+1500= 4500 INR. As simple as that.

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DaBomb wrote:

Yeah and if same flight was cancelled with happyeasygo then they will charge 3000+1500= 4500 INR. As simple as that.

What the fuck.Really?what if we cancel it from the official site of airplane?

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cheap tickets thro booking portals you get almost nothing sunglasses

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Icecube wrote:

What the fuck.Really?what if we cancel it from the official site of airplane?

happeasygo make payment from their own account to airline and charge customer credit/debit card for same fare. Airline refund ticket price to same payment mode from which payment was made and so it will go to happyeasygo account. Now they will refund you after taking their 1500 Rs cut from refunded amount.

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Deal Newbie
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HappyEasyGo is FAKE as Hell.
I purchased a ticket Mangalore to Gujarat for approx Rs.5000 15days in advance. Next day I tried to change it to Mangalore to Assam flight costing Rs.7000 and check their charges =
Airline Rescheduling Penalty: 2500
Fare Difference: 5153
HEG Service fees: 1500
Total Penalty: 9153
I will purchase the new ticket and return ticket from a Yatra or some Indian Website.

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