HDFC Bank Is Looter Fraud

HDFC Bank Is Looter Fraud

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Deal Newbie
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I have bought a mobile from Amazon for ₹7990 under 3 Months Debit Card EMI scheme on 19th March. My DC EMI Loan processed on 20th March and my 1st EMI supposed to be debited on 21st April. On 3rd April I received a automated email that if I don’t want EMI Morotarioum I don’t have to do a single thing from my side. But then on 21st April I received this message

“Dear Customer, ?Stmt for HDFCBank Debit Card EMI Loan 101907001342xxxx is generated. Total Amt Due is Rs 2908.29. EMI due of Rs 0 will be debited on 05/MAY/2020. Any overdue to be paid immediately.”

So I’ve been forcefully enrolled in EMI Moratorium without my consent to extract extra interest from me. After receiving this message I have rushed to HDFC Bank website and Filled up the EMI Consent Form and opted for 2nd option i.e

“Keep my EMI payment as per
schedule I don’t want to pay extra interest by delaying my
EMIS

and got a Reference no. DMO0498xxxx.
After that I email my issue to [email protected] & [email protected] but haven’t got a single reply from them and their all customer care service unavailable.
If they extend my EMI tenure and charge me a single paisa extra I will sue them. I have all the proofs. HDFC is a Day Light Robbers.

23 Comments  |  
16 Dimers
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Deal Newbie
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I will if i dont get any reply till 30th April.

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Deal Subedar
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Contact on twitter. Chances of getting reply there are high than email.

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Deal Subedar
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tweet to them in twitter

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Deal Lieutenant
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HDFC is a big time chor. Never try them. I hate them so much that I dont even own payzapp.
#PersonalExperience

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Deal Cadet
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I opted for 2months of monetorium amount 4078+4078 for which I was charged 3130 as intrest other than the principle

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Shopping Friend
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ursvaru1244 wrote:

I opted for 2months of monetorium amount 4078 for which I was charged 3130 as intrest other than the principle

flushed
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Deal Lieutenant
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ursvaru1244 wrote:

I opted for 2months of monetorium amount 4078 for which I was charged 3130 as intrest other than the principle

Wierd, its 75% of 4078. How did they arrive at this figure?

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Deal Newbie
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@Alexios @SudhirG I don’t know how to use twitter.
Edit: ok downloaded twitter and send a message on twitter to @ HDFC Cares. Let’s see if they reply or not.

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caks2006407 wrote:

Wierd, its 75% of 4078. How did they arrive at this figure?

4078 for two months i.e 4078+4078

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Deal Newbie
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HDFC bank is not giving gift vouchers to for credit card spend based compaine too though achiving milestones

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dinesh4ever wrote:

HDFC bank is not giving gift vouchers to for credit card spend based compaine too though achiving milestones

I am also waiting but i think thats because of lockdown.

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Deal Lieutenant
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aashish1593 wrote:

I am also waiting but i think thats because of lockdown.

tag me too – am also waiting
OP do not worry too much, HDFC is a good bank, they can reverse charges if any and your case is clear mistake from their side.
Its lock down so not getting quick replies

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Deal Subedar
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caks2006407 wrote:

tag me too – am also waiting
OP do not worry too much, HDFC is a good bank, they can reverse charges if any and your case is clear mistake from their side.
Its lock down so not getting quick replies

For month of December 2019?

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Deal Subedar
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@Pallab1997 this had happened to all hdfc customers they have given moratorium to everyone. I got moratorium option in email and i did not opt for it, but in my credit card statement my due is 20k but minimum due is zero. Same has happened to my father, sister, a friend and neighbour. If you don’t want to pay interest than pay the amount manually.
And for the customer support, they are not replying any email. Phonebanking is not available for this kind of queries and on Twitter they will give you a link to fill a form to which they will never reply.
Stop being worried about a matter so small, just pay the money manually. And if you really want to than go ahead and Sue the bank, i am pretty sure the bank will win this one.

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Deal Lieutenant
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sardasa wrote:

For month of December 2019?

Mar2020 – milestone benefit coupons for Diners card .
This is a regular milestone benefit not the occasional(email based) one

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Deal Cadet
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Any option to close that emi facility. Something with 2-3%prepayment charge?

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Deal Newbie
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tank_u_m8 wrote:

@Pallab1997 this had happened to all hdfc customers they have given moratorium to everyone. I got moratorium option in email and i did not opt for it, but in my credit card statement my due is 20k but minimum due is zero. Same has happened to my father, sister, a friend and neighbour. If you don’t want to pay interest than pay the amount manually.
And for the customer support, they are not replying any email. Phonebanking is not available for this kind of queries and on Twitter they will give you a link to fill a form to which they will never reply.
Stop being worried about a matter so small, just pay the money manually. And if you really want to than go ahead and Sue the bank, i am pretty sure the bank will win this one.

You can’t pay Debit Card EMI loan manually.
EMI will be automatically debited from your account.

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Pallab1997 wrote:

You can’t pay Debit Card EMI loan manually.
EMI will be automatically debited from your account.

Check Netbanking again. There will be a loan number on ""Loans"" menu.
You should be able to pay manually too.

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Deal Newbie
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ramadesidime wrote:

Check Netbanking again. There will be a loan number on ""Loans"" menu.
You should be able to pay manually too.

Already mentioned in their Debit Card EMI page. You can’t pay & view your DC EMI loan details online.

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Deal Cadet
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What kind of account it is.. Saving salaried.. Over 12 yr and never had issue with them..

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Deal Newbie
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Update: HDFC deducted my EMI on 5th May. Actually they deduct EMI on 5th of every month.

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