[HDFC] Now no reward point for loading wallets ...

[HDFC] Now no reward point for loading wallets using card wef July 1 2017

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Thank you for your continued patronage to HDFC Bank Credit Card.
We would like to bring to your attention the following revisions on our Reward Points program. This will be with effect from 1 st July, 2017

EasyEMI and e-wallet loading transactions will not accrue Reward points.
Reward points accrued will be reversed if a retail transaction is converted into SmartEMI.
Reward points accrued for Insurance transactions will have a maximum cap of 2,000 per transaction.
Continue to enjoy usage of HDFC Bank Credit Card and earn Reward Points on all other categories

116 Comments  |  
41 Dimers
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Acche din aa gaye!

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Deal Newbie
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Which card are you using ?.. I haven’t got any such note..

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saroman03 wrote:

Which card are you using ?.. I haven’t got any such note..

Diners

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Deal Cadet
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This was about to happen !!! Amex to follow suit …

A2z1
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HDFC is largest in terms of credit cards & they looks to be on spree of curtailing benefits.

With regards to wallets & digitization, it’s known fact to all banks that wallets helped people churn but none did anything earlier.
Of late all offers they bring exclude wallets
One case being Indusind rewardz Diwali 2016 excluded wallet loading
So many roads closing at same time https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

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Deal Subedar
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https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif
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GoogleCA wrote:

If i remember correctly other day someone was saying that we can’t create netsafe cards using HDFC Credit Cards, maybe it was DealSeeker. I saw an option today on their site

Yes. I was under that wrong impression. But it seems like you didn’t follow that discussion to the end. See the following post for the conclusion: https://www.desidime.com/forums/dost-and-dimes/...

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Deal Newbie
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@DealDimers As it is you cannot add from Amex to Any wallets (except PayTM) https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

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Deal Subedar
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very disappointing mve…. !!! nt sure if its valid fr premium cards as well… !!

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Socrates wrote:

@A2Zdeals @DealSeeker @GoogleCA https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

EDIT: Oops! I didn’t know that case doesn’t matter anymore on DD. https://cdn1.desidime.com/assets/textile-editor/icon_redface.gif

There should be an option to check out User’s previous AVATARs also ! https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

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Deal Newbie
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This was my major source of reward point. Does anybody know any trick?

A2z1
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Noah wrote:

There should be an option to check out User’s previous AVATARs also ! https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

And there whereabouts also during the time they remain offline for long long time…

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Deal Cadet
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@disclaimer was this communication sent in email??? I hold diners black card but have not received any such email from HDFC yet…

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DealDimers wrote:

@disclaimer was this communication sent in email??? I hold diners black card but have not received any such email from HDFC yet…

Yes, email.

A2z1
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DealDimers wrote:

@disclaimer was this communication sent in email??? I hold diners black card but have not received any such email from HDFC yet…

Vadde log vaddi baate
International Khiladi

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A2Zdeals wrote:

Vadde log vaddi baate
International Khiladi

Aap jaise maha guru ko hi follow kar rahe hain, baki sab moh maya hain https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

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mrigank770 wrote:

This was my major source of reward point. Does anybody know any trick?

But who prefers to use wallets these days when there are hardly any genuine offers by big players! Being used only to attain spending thresholds on cards.

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I also received this communication. Someone tell me the process of how to surrender hdfc credit card

Imaes
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I don’t understand the explanation from them for points those were reduced in last 2 bills(around 1000 points reversed) even there was was no refund, I got following reply when I raised this issue with them.

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Thank you for writing to us.

This is with reference to your e-mail regarding reward points adjusted on your HDFC Bank International credit card account.

At the outset, we sincerely regret that our services have given you cause for dissatisfaction. We wish to reassure you that we are committed to consistently providing outstanding services to our valuable customers like you and we offer our sincere apologies for the inconvenience faced in this instance.

Further to your query regarding reversal of Reward Points in your credit card statement dated May 2017, request you to kindly note that Bank on periodic basis conducts reconciliation of reward points accrued. It was identified that there were excess point credits to your card account between the period from 1st January 2016 to 31st December 2016. The same was accordingly rectified on your card account by debiting the excess reward points, in your credit card statement in May 2017. *

A2z1
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gdeal wrote:

I don’t understand the explanation from them for points those were reduced in last 2 bills(around 1000 points reversed) even there was was no refund, I got following reply when I raised this issue with them.

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Thank you for writing to us.

This is with reference to your e-mail regarding reward points adjusted on your HDFC Bank International credit card account.

At the outset, we sincerely regret that our services have given you cause for dissatisfaction. We wish to reassure you that we are committed to consistently providing outstanding services to our valuable customers like you and we offer our sincere apologies for the inconvenience faced in this instance.

Further to your query regarding reversal of Reward Points in your credit card statement dated May 2017, request you to kindly note that Bank on periodic basis conducts reconciliation of reward points accrued. It was identified that there were excess point credits to your card account between the period from 1st January 2016 to 31st December 2016. The same was accordingly rectified on your card account by debiting the excess reward points, in your credit card statement in May 2017. *

This is very abrupt & rare response.
On the contrary mostly they don’t credit correct points.
I actually raised it got around 3000 points credited last month from ICICI.
@disclaimer Bro as you know mine is ICICI Rubyx Visa card with shopping plan so I should get 4 point for that & for rest I should get 2 points.
There was erratic credits sometimes 2 sometimes 4 for same merchant. On raising it I got to know my card rewards plan was still Amex one (I got Rubyx lifetimes free in lieu of Amex gold) which has 3 points structure. They couldn’t explain that why I never got 3 points. But they checked records & credited 3000 points & that is really too much. I like ICICI customer service for such indepth analysis by cc & perfect resolution.
Hdfc cc is useless.
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@DealSeeker

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A2Zdeals wrote:

@disclaimer Bro as you know mine is ICICI Rubyx Visa card with shopping plan so I should get 4 point for that & for rest I should get 2 points.
There was erratic credits sometimes 2 sometimes 4 for same merchant. On raising it I got to know my card rewards plan was still Amex one (I got Rubyx lifetimes free in lieu of Amex gold) which has 3 points structure. They couldn’t explain that why I never got 3 points. But they checked records & credited 3000 points & that is really too much. I like ICICI customer service for such indepth analysis by cc & perfect resolution.
Hdfc cc is useless.

Never needed to get in touch with ICICI CC. But very much disappointed with the way it is handling my disputed transactions worth Rs. 40000.
I dont track rewards points much, but surprised that I get 1.5pc worth points on airtel and freecharge for “shopping plan” on rubyx amex card.

HDFC card holder but not having savings account. And it is having no option to contact CC under netbanking or phonebanking for normal queries. Only option is to choose “complaints”.

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How will they differentiate between a purchase and an e-wallet topup for eg. paytm?

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