HDFC Smartbuy Query

HDFC Smartbuy Query

58°
Xjmya
Deal Cadet
133
717
16

Does HDFC credit 10% Smartbuy cashback for HDFC debit card on time, means exactly after 90days? Or we have to chase CC for credit.
Experienced user kindly reply.

14 Comments  |  
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Deal Lieutenant
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Yes you will get max Rs.1000. under cashback of netbanking. Showing bonus cashback.

Xjmya
Deal Cadet
133
717
16
nomag wrote:

mostly chase toungueout

thanks. do they actually honor it after chase. i have read it somewhere that some people r not getting it even after one month of chasing.

Missing
Deal Cadet
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monersathi wrote:

thanks. do they actually honor it after chase. i have read it somewhere that some people r not getting it even after one month of chasing.

yes..flipkart is almost assured as flipkart has different url and u can take printout for claim..it clearly show smartbuy logo on every page..
Amazon- its upto HDFC bank like any other cashback site smile

New
Deal Cadet
51
206
0

They won’t add the 10x points or 10% cashback in most of the cases… You’ll have to keep a track and chase them.

I don’t understand why can they not have a points column in the credit card statement to show itemized points?

Missing
Deal Cadet
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debit card – u will get 10% points ..so check points balance

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Deal Cadet
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Now its 3 months i haven’t received 10% cashback. How and whom to contact?

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Deal Newbie
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Superdry wrote:

Now its 3 months i haven’t received 10% cashback. How and whom to contact?

Hv u got bro??
Whome have u contacted?

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Deal Cadet
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shutapdiya wrote:

Whats ur experience bro?

HDFC customer care is worst..i had some transactions even on smartbuy for flight but their standard reply – these transactions are not done on smartbuy toungueout
Have escalated the matter as of now

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Deal Newbie
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nomag wrote:

HDFC customer care is worst..i had some transactions even on smartbuy for flight but their standard reply – these transactions are not done on smartbuy toungueout
Have escalated the matter as of now

Escalated to the phone banking team??

Xjmya
Deal Cadet
133
717
16

Smartbuy debit card Cashback not received even after 4 months, Customer care is not supportive, what to do?

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monersathi wrote:

Smartbuy debit card Cashback not received even after 4 months, Customer care is not supportive, what to do?

escalate or forget toungueout

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