Help! Adding money from payzapp to oxigen got failed but money got deducted from payzapp wallet.In total 1000 rs has got struck guys any idea in how much time oxigen refund the money back ? At the moment I am waiting for reply from the oxigen side. Is there any way by which I can get back my money more quickly,any help would be appreciated
In e-banking there is end to end tracking of money at all points in time, with multiple redundancies.
There is absolutely no need to worry.
Reconciliation of incomplete transactions happen at regular intervals (could be once every 4 hours to even 4 times in an hour), and most likely Oxigen might end up updating your wallet balance with the amount deducted from Payzapp (perhaps it is already the case right now).
If Oxigen doesn’t claim it, your money should be reflecting in your source account in some time (highly variable from 2 days to 2 weeks even).
It would help if you just collect evidence and just wait for the system to resolve these imbalances, and just check back after a few days and only then contact CC / raise a ticket if the issue remains unresolved. 99℅ of the time it should have been automatically resolved.