HELP NEEDED

74°

659
10
Last Comment 2020-03-26

2020-03-25

Hello Dimers,

Today @ 11:49 Vodafone deducted 99₹ from my main balance and i received a sms that some callertune service has been activated on your number. I didn’t activated it.

Is there any way to get the refund in the current scenario of #INDIALOCKDOWN
Thanks

9 Comments |

6 Dimers

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https://www.desidime.com/discussions/help-needed-52871642-89ce-4d03-bd64-0107625b8346?page=1#post_6575738

Simbha3

2020-03-25

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Follow this thread… Voda is looting people…
https://www.desidime.com/forums/dost-and-dimes/...

https://www.desidime.com/discussions/help-needed-52871642-89ce-4d03-bd64-0107625b8346?page=1#post_6575799

ASH13

2020-03-25

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Call the CC
And cancel ur activated service
U will get the refund

https://www.desidime.com/discussions/help-needed-52871642-89ce-4d03-bd64-0107625b8346?page=1#post_6576152

jennyllwilliams

2020-03-26

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Bro Already Called @ 198 (2 times) – Busy and then disconnected both times.
Called @ 199 – Same as Above.
Live Chat – Not working for my issue.
Twitter -
PMed @ 14:30 – no response till now.
Tweeted @ 18:30 – no response received till now.

BTW If i will deactivate the service by self 155223 then i will not get any refund. Would I ??

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https://www.desidime.com/discussions/help-needed-52871642-89ce-4d03-bd64-0107625b8346?page=1#post_6575815

Thunder766

2020-03-25

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Contact their customer care, if the first representative says he/she can’t help, ask him/her to connect yourself with a senior or supervisor. If still you feel unsatisfied with their resolution, contact them via Twitter.

At last, if all doesn’t work, file a grievance on PGPortal and Consumerhelpline portal.