[Help needed] Airtel is looting my main balance

[Help needed] Airtel is looting my main balance

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Deal Subedar
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[Help needed] Airtel is looting my main balance

Airtel is looting my main balance.
on 25-sep-2019, i activated 9rs pack on my airtel mobile and enjoyed the pack benefits.
after 28 days (today) the 9rs pack was renewed automatically. i lost 9rs in my main balance. how to stop these kind of auto renewel packs?

i tried *121# and selected start-stop service. there was no active services to deactivate.

next, i tried sms method (STOP to 121) no reply.

i found 155223 number on google search. i sent “STOP” msg to 155233. reply msg said “Kindly note there are no services active on your Airtel number”

i tried *567# and seleced 9rs pack. i thought it will show “activate or deactivate auto-renewel”
but… no… 9rs pack activated once again.

pls help guys… airtel is going crazy. i think airtel must join in mental hospital.
how to deactivate these type of unwanted and annoying auto-renewels?

https://cdn0.desidime.com/attachments/photos/592084/medium/6200855Screenshot-2019-10-22-07-18-16.jpg?1571710620
https://cdn0.desidime.com/attachments/photos/592085/medium/6200855Screenshot-2019-10-22-07-18-24.jpg?1571710624

3 Comments  |  
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Analyst
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Mail/DM Airtel CC. They will disable it. Might even refund.

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Deal Subedar
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I talked to customer care. It is known as the “Auto Credit Service”. cc says that “auto credit service” can be deactivated by dialing *141*559#.

Tried the USSD code.
Worked.

Finally, I’d say don’t recharge any topup for Airtel Main Balance. Airtel can eat our main balance at any moment.

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Deal Subedar
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LIMBO wrote:

Mail/DM Airtel CC. They will disable it. Might even refund.

thanks bro for the suggestion. I talked to customer care. It is known as the “Auto Credit Service”. cc says that “auto credit service” can be deactivated by dialing *141*559#.

Tried the USSD code.
Worked.

Finally, I’d say don’t recharge any topup for Airtel Main Balance. Airtel can eat our main balance at any moment.

Missing