I have submitted my Redmi 2 Prime at “Moradabad” service center on 04-06-2016 for audio jack issue. They gave me 10 days time for resolve issue but every time i called service center they are telling me same answer again and again “Parts is not available wait some more time”. I also mailed Mi India support many times and they are also saying “Plz wait for some time”. Now 2 months over and still issue not resolved. Now what i can do ??
@ajaycdc Phone will be present somewhere in office, collect it and start using…. they have to replace the motherboard, it wont happen…
If you or your friend has some knowledge or curiosity in repairing,
Buy the required part from Aliexpress(choose the seller carefully) with trackable courier and fix it yourself.
Part may take maximum one month but it is the same thing with service center,
I had issue with charging port of redmi 2. Service center asked 1200 without warranty.
It costed 300 rupee(150 part+150 shipping) and got it in less than one month and i was able to fix it myslef.
There are lot of youtube videos to help you
All service centers are like so only.. My friend had a micromax . Withing a month it’s display went… He gave the phone to the service center.. Till 4months they kept the phone giving some excuses.. And after that they told him to take back the amount he had purchased the phone for cuz they weren’t able to track his phone and told him its lost.