Help needed . Virus affection even after formatting

106°
Deal Cadet
nilvp1

My friends karbonn titanium s 10 got affected by virus .
1)It got again even after whole hard resetting .
2)It downloads and installs apps automatically whenever data connection made on.
3) Also keypad of phone is not there after formatting only google voice typing comes
4) phone is under warranty . Service centre will charge me or not?
Please someone give me soluntion. if anyone gone under similar situation
5) mobile is not rooted.

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Pro Entertainer Pro Entertainer
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Flash the rom

Deal Cadet Deal Cadet
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If ur ph is not rooted take it to service center
They will flash it ,and they are responsible to provide security updates since ur ph ended up with malware they are to be blamed and are bound to help

If they dnt help then , u will need to flash rom but first take it to service center

Deal Cadet Deal Cadet
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@lostdrms wrote:

If ur ph is not rooted take it to service center
They will flash it ,and they are responsible to provide security updates since ur ph ended up with malware they are to be blamed and are bound to help

If they dnt help then , u will need to flash rom but first take it to service
center


Hey thanks. Will they charge for software installation ? Or it comes under warranty

Deal Cadet Deal Cadet
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They should not charge.. as you have not rooted..

Deal Cadet Deal Cadet
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@lostdrms wrote:

They should not charge.. as you have not rooted..


Thanks. Will visit service center. If they ask charge then will do myself.

Pro Entertainer Pro Entertainer
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Op , i am facing the same prob since day before yesterday,what’s the resolution,what you have done for resolution ?

Deal Cadet Deal Cadet
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@Tejaa wrote:

Flash the rom

I am also facing similar problem . How to flash .?

Deal Cadet Deal Cadet
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@rajarew wrote:

Op , i am facing the same prob since day before yesterday,what’s the resolution,what you have done for resolution ?

what u guys have done that this problem attacked u..

Pro Entertainer Pro Entertainer
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@deadplay wrote:

@rajarew wrote:

Op , i am facing the same prob since day before yesterday,what’s the resolution,what you have done for resolution ?

what u guys have done that this problem attacked u..


Obviously rooting https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif , ya the trojans are from 9apps, i just killed 2 trojans with the help of stubborn trojan killer ,need to kill one more trojan named as location services , ya it happens,just excited to kill trojans https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Pro Entertainer Pro Entertainer
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@deadplay wrote:

@rajarew wrote:

Op , i am facing the same prob since day before yesterday,what’s the resolution,what you have done for resolution ?

what u guys have done that this problem attacked u..


Ventured into infamous territories… https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
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i have a solution

Pro Entertainer Pro Entertainer
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@AKA wrote:

i have a solution


Goahead sir .

Deal Captain Deal Captain
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@Troll wrote:
@nilvp1 wrote: My friends karbonn titanium s 10 got affected by virus .
1)It got again even after whole hard resetting .
2)It downloads and installs apps automatically whenever data connection made on.
3) Also keypad of phone is not there after formatting only google voice typing comes
4) phone is under warranty . Service centre will charge me or not?
Please someone give me soluntion. if anyone gone under similar situation
5) mobile is not rooted.

Put it in litre of water and then put the whole thing in a PureIT pureitwater.com/IN/safetychallange

If it does not remove up to 10Mn viruses (virii¿) then you can claim the prize and buy a new phone with the net income

ummm.. i do not think that this is the best thing to do ! https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

@OP not withstanding the tease of a doubt: virus aaye kahain sei?

it’d make for good judgement to let #4 and others be addressed by some well qualified and experienced staff of any self owned or Authorised Service centre of Carborn.

just ensure that you practice safe _ _ _ henceforth. no swapping https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif (of unknown/unsafe memory cards) or downloading or visiting |cough| areas of the internet or falling for click-bait scams.


may be you didn’t root, but somewhere somehow your device is being targeted by the wifi or other internet access
or your flash-media content might be an issue.

Pro Entertainer Pro Entertainer
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@rajarew wrote:

@deadplay wrote:

@rajarew wrote:

Op , i am facing the same prob since day before yesterday,what’s the resolution,what you have done for resolution ?

what u guys have done that this problem attacked u..


Obviously rooting https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif , ya the trojans are from 9apps, i just killed 2 trojans with the help of stubborn trojan killer ,need to kill one more trojan named as location services , ya it happens,just excited to kill trojans https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Btw this is the trojans list https://securelist.com/blog/mobile/71981/taking... , my device was affected with leech family trojans.

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