Help! Paytm Cheated in Bus booking.

Help! Paytm Cheated in Bus booking.

111°
Missing
Deal Cadet
115
554
3

I booked 5 bus tickets from delhi to manali.
It was booked at 1299 per ticket.
The bus i booked was displayed as Volvo / Semi Sleeper / AC / Video.
The agency was Royal Safari Travels(Delhi)

When I reached the bus stop the bus was totally different.
No Volvo No Semi Sleeper No Video Nothing , even the seats were changed.
People had booked that bus offline for 700 per seat as well.

I contacted Paytm 24X7 Bus helpline then and they said nothing can be done ‘sorry for the inconvenience’.
I had to board the bus as further bookings were already made based on the time of the bus.
Can i do anything now for a full / partial refund?

Any help would be appreciated.

8 Comments  |  
6 Dimers
Images
Deal Subedar
3
1572
39

Write them on Twitter with bus details after completing your journey, mention Bus Operator with Number. If possible, click photos too.

Missing
Deal Cadet
115
554
3
Asankhya wrote:

Write them on Twitter with bus details after completing your journey, mention Bus Operator with Number. If possible, click photos too.

Yes I have taken screenshots of the bus details and photos of the bus I travelled in.
Should I mail them first or directly on twitter?

Cropped75770540910922727
Blogger
819
2408
60

Never ever to go with the private bus operator from Delhi again. #LessonLearned the hard way. Been there, faced that heat, that not only ruined the mood but changed my perspective of looking at stuff like this. unamused Only govt services are reliable or those reputed private ones (based on ref only).

As @Easy suggested above you can tag them in Twitter asking for refund etc. Paytm is quite tedious providing after sales support. This is gonna be more hectic for sure. Good luck. Do reply what resolution you got.

Cropped75770540910922727
Blogger
819
2408
60
Expand
imjd2 wrote:

Yes I have taken screenshots of the bus details and photos of the bus I travelled in.
Should I mail them first or directly on twitter?

Do both.. every possible ways to connect them, drag their attention. FB share is also cool, if you have many friends.. you can directly post to their page too.

Fb img 1495555080651
Budding Star
1,289
0
119

Be Careful If Booking Neeta Travels (Laxmi Travels )

Cropped8790936622552152970
Deal Major
6,701
22245
270

PayTm doesn’t have good rating system
So either I pick the ones I have travelled before or use redBus to check the bus ratings if the travel agency is unknown to me

Missing
Deal Cadet
115
554
3

Thanks guys.
Will keep this post updated.
Any more suggestions are also welcome.

Images
Deal Lieutenant
520
3455
60

Most private buses From/To Delhi is horrible in service.
Paytm responds only to social media complaints.

Missing