Help! Paytm Cheated in Bus booking.
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I booked 5 bus tickets from delhi to manali.
It was booked at 1299 per ticket.
The bus i booked was displayed as Volvo / Semi Sleeper / AC / Video.
The agency was Royal Safari Travels(Delhi)
When I reached the bus stop the bus was totally different.
No Volvo No Semi Sleeper No Video Nothing , even the seats were changed.
People had booked that bus offline for 700 per seat as well.
I contacted Paytm 24X7 Bus helpline then and they said nothing can be done ‘sorry for the inconvenience’.
I had to board the bus as further bookings were already made based on the time of the bus.
Can i do anything now for a full / partial refund?
Any help would be appreciated.
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Yes I have taken screenshots of the bus details and photos of the bus I travelled in.
Should I mail them first or directly on twitter?
Never ever to go with the private bus operator from Delhi again. #LessonLearned the hard way. Been there, faced that heat, that not only ruined the mood but changed my perspective of looking at stuff like this. 
Only govt services are reliable or those reputed private ones (based on ref only).
As @Easy suggested above you can tag them in Twitter asking for refund etc. Paytm is quite tedious providing after sales support. This is gonna be more hectic for sure. Good luck. Do reply what resolution you got.
Be Careful If Booking Neeta Travels (Laxmi Travels )
PayTm doesn’t have good rating system
So either I pick the ones I have travelled before or use redBus to check the bus ratings if the travel agency is unknown to me
Thanks guys.
Will keep this post updated.
Any more suggestions are also welcome.
Most private buses From/To Delhi is horrible in service.
Paytm responds only to social media complaints.
Write them on Twitter with bus details after completing your journey, mention Bus Operator with Number. If possible, click photos too.