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( help ) PAYTM Fastag Blacklisted

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Firestorm
onlineuser7

When I’m going near toll plaza they are saying fastag is showing blacklisted even though I have money in the paytm wallet ( Rs1200 ) . I have tried everything but no response . They also tried  manual scanner but did not recognize. Paytm customer care saying replace tag .
Any dimer faced same issue ??

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34 Dimers
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Pro Critic Pro Critic
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I haven’t got Fastag so far. Can’t say.

I was considering Paytm for Fastag but now I think it will be better if I get it from my bank ICICI.

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Deal Lieutenant Deal Lieutenant
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Have you tried using Fastag at any other toll plaza?

Firestorm Firestorm
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No. Tried first time today

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Finance Ninja Finance Ninja
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First load money on your Fastag wallet.

Recharge fastag using any UPI app (Phonepe UPI, GooglePay, Paytm UPI, BHIM UPI etc), just type “netc.yourCarRegNo@respectivebank”, (for example: netc.MH01AL5469@HDFCBANK)

Deal Lieutenant Deal Lieutenant
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Paytm Fastag cannot be recharged via this method. As it uses Paytm wallet balance.

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Deal Lieutenant Deal Lieutenant
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Using Paytm Fastag since 1 month, no issue at all.
Maybe Fastag issued was damaged or wrong fastag given by paytm.

Shopping Friend Shopping Friend
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You got the fastag for how much brother?

Firestorm Firestorm
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500

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Deal Lieutenant Deal Lieutenant
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Surajit Jenamani, a national highway user at Panikholi Toll Plaza in Chandikhol-Bhadrak stretch, had to pay cash, despite having enough balance in his Fastag on December 13. The toll gate read his tag as “blacklisted”, which apparently meant he did not have enough balance. As a result, he paid ₹130 by cash for a two-way ride. But, when he returned, the toll amount was deducted from his wallet, he claimed in his tweet. Jenamani wondered why toll charges are not getting debited immediately.
Source: https://www.thehindubusinessline.com/economy/lo...

Deal Subedar Deal Subedar
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Similar issue happened with me…I got Paytm Fastag free…only 150 they charged and that was credited to Fastag wallet..so calling it free.
At first instance when I crossed toll it worked, but during return it showed that its blacklisted..so paid in cash..

Deal Cadet Deal Cadet
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Same thing happened to me also.

Beacon Beacon
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It’s not problem of paytm i guess. Problem is in their system. Using paytm fastag now almost since 1 yr., have face few such incident & all the time problem was in system of toll & not in paytm…

We fought hard sometime for such issues at toll both…

Beacon Beacon
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Also don’t expect any good response from paytm fastag. Once I tried to contact them via phone & email, for mail they responded after 1 month grinning

Deal Lieutenant Deal Lieutenant
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..in the beginning as i expected banks tag will work better than wallet tags….wallet tags will streamline in 3-6 months….

Deal Newbie Deal Newbie
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Heyy.. the same thing happened to me strday..There was more than Rs.500 in my Paytm wallet when my Paytm issued fasttag stopped working. I was travelling through successive toll gates. didn’t have a problem with the first 5 gates.. the next few gates showed my tag to be blacklisted. I tried topping with another 500, and waited for 30 minutes before passing through the next gate. the tag was blacklisted even after having 1000+ in my Paytm wallet. This was such a hassle as number of vehicles piled up after me. Raised a ticket with customer care.. waiting a to hear from them

Inferno Inferno
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Why this this is being sent in a sms alert

Deal Cadet Deal Cadet
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ping them on twitter or facebook for quick support

Deal Newbie Deal Newbie
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Is your phone rooted?

Deal Subedar Deal Subedar
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What a rooted phone has to do with fasttag?

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Deal Cadet Deal Cadet
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I have paytm fastag but never travelled through any toll since I’ve applied it on car,I’m planning for a trip in next week.I’ll let you know.If this is the problem with almost every user then RIP FASTAG 😪

Deal Cadet Deal Cadet
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Same thing happened with my ICICI bank fastag with balance of 150rs. I did a fastag recharge of 200+ and it got activated. Give it a try.

Helpful Helpful
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That happens with me too… not sure about this.. but Someone was saying if your car is very near to the next car passing with fasttag.. your fasttag will be blocked.. so keep maintain a big difference between yours and next passing vehicle.. may be this is because they want to avoid two cars going with single fasttag..
Also.. it was automatic unblock in my return journey (next day)

Helpful Helpful
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Or someone was saying this too.. that if you recharged your fasttag just before entering toll gate.. this will block fasttag..

Not sure which is true.. but there is no clear guidelines

Deal Newbie Deal Newbie
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Still no response from Paytm.. my query remains open sad

Deal Newbie Deal Newbie
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Same issue .. happened with me also.. at first toll it worked fine but later it didn’t work at all showing Blacklisted.. Even though i had Rs.600/- in my PayTM wallet..have mailed to PayTM but no response yet..

Benevolent Benevolent
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File a FIR under section 420 against the CEO of PAYTM
Also file a complaint in PGPortal for deficiency in service

Firestorm Firestorm
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Finally
Collected new fastag from showroom . Now it’s working fine blush.
thanks all dimers for your valuable suggestions/reply/help .

Deal Newbie Deal Newbie
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Do you mean from paytm showroom ? Where can we find such showrooms to get new fastag ?

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Deal Subedar Deal Subedar
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How to recharge fastag? I took it from axis bank. Or is it auto debited from bank account when the balance fall below certain threshold

Firestorm Firestorm
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Try my fastag app

Helpful Helpful
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after reading thia i am confused..shld i buy paytm fastag or not? any other better option?…can i buy fastag from local sgop somewhere and link it to bank or paytm?

Blogger Blogger
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buy directly from toll PLAZA

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Deal Newbie Deal Newbie
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I am also facing the same issue. On first instance transaction through Fastag happened. But post that its showing Black listed. What to do??

Super Stud Super Stud
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Fastag suggestions please …..

Super Stud Super Stud
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Paytm/ Axis / airtel / HDFC
Which one is best providers for fastag!???

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Deal Newbie Deal Newbie
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I also bought fastag from paytm but while journey on first toll it was activated and after 20/30 minutes on second toll it was blacklisted then third forth toll it was blacklisted. When I call Cc of paytm they told you have to buy new one. They All are cheating to us. I think paytm is very third class app. There customer care is very unprofessional.now what I do please suggest.
I donot want to pay for new fastag

Firestorm Firestorm
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+1 Same happened with me . First check any other fastag is linked with your vehical !!  . Because fastag is blacklisted for only 2 reasons -

  • Multiple Fastag for single vehicle
  • Low Balance in paytm wallet

If you purchased new car/vehicle , ask showroom for fastag or just visit Paytm kyc center & replace free of cost . I also replaced 2 fastag free of cost for same reason .

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Deal Newbie Deal Newbie
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My fastest is black but y 👿

Deal Newbie Deal Newbie
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Unlocked my sbi fastag please sir

Deal Newbie Deal Newbie
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My fastag blacklist my problem solution very soon

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