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Help! phonepe payment problem

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Deal Hunter
rini50

First time using phoepe cuz of some good cb offers… anyways, I did a kyc and then top up balance with a debit card.
Now when I tried using it to pay on pharmeasy, it says 0 balance on the linked wallet?!! But I transferred 1050 to it and its still there, whats happening?! Please help 😭

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Deal Subedar Deal Subedar
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Clear PhonePe cache and try again.

Deal Hunter Deal Hunter
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Its not working 😭
Complained to them since yesterday but no one’s even bothering to reply till now!
This is so unfair

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Deal Cadet Deal Cadet
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Tweet them you shall get your money

Deal Subedar Deal Subedar
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Some merchants allow only upi transactions in phonepe.
Like if u pay at local shop no wallet option comes only upi possible.

Just don’t load money simply pay via upi

Pro Entertainer Pro Entertainer
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Exactly.

@rini50 Check your Phonepe balance first. (My money > Wallet/gift vouchers > Phonepe)

If it is there then message them on twitter and tell them to refund the money to the actual source(debit card). You will get the refund within 3-4 Days. Quote them the transaction ID.

Tell them it is of no use to you because the merchant for whom you loaded the money doesn’t accept payment through Phonepe wallet anymore.

Finance Ninja Finance Ninja
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use phonepe UPI payment.

no use of phonepe wallet, pay directly through phonepe UPI

Deal Hunter Deal Hunter
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Eh… I really don’t want to use these apps anymore. Too risky.

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Deal Newbie Deal Newbie
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If I send money to someone else, it does not reach.😞😞😞

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