Help - refund issue

Help - refund issue

58°
Doumyouji.tsukasa.full.958800
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So I bought an electric kettle with dream11 and another code and got 400 cashback. But the kettle is malfunctioning and I tried to place a replacement request but cc told me they would only refund. I asked if I would get the full refund or adjusted with cashback, she replied that I’ll get the full amount on my bank account, no minus.
But the way she pressured me to get refund is still worrisome.
Did anyone faced such a problem then how much refund one gets in such situations?

13 Comments  |  
6 Dimers
Doumyouji.tsukasa.full.958800
Deal Subedar
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BubbleBoyChickenLittle wrote:

You’ll get the refund with cb adjusted.

So when I got an email from amazon saying my estimated refund is the mrp of the product… it was a lie
):

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hana25 wrote:

So when I got an email from amazon saying my estimated refund is the mrp of the product… it was a lie
):

Yeah ofcourse. It happens this way only. Since you already have cb, they’ll adjust refund with it. Why would they give you extra. Wouldn’t this be then a loophole people will exploit?

Doumyouji.tsukasa.full.958800
Deal Subedar
176
2714
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BubbleBoyChickenLittle wrote:

Yeah ofcourse. It happens this way only. Since you already have cb, they’ll adjust refund with it. Why would they give you extra. Wouldn’t this be then a loophole people will exploit?

I got the cashback after I recharged and collected the coupon so I would really like to be able to use it on the next order since this one was a fake product or maybe a factory reject.

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hana25 wrote:

I got the cashback after I recharged and collected the coupon so I would really like to be able to use it on the next order since this one was a fake product or maybe a factory reject.

Which kettle you bought? Pigeon?

Doumyouji.tsukasa.full.958800
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Ananthth wrote:

Which kettle you bought? Pigeon?

prestige. it said stainless steel but its made of cheap tin. Its fake sad

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hana25 wrote:

prestige. it said stainless steel but its made of cheap tin. Its fake sad

I bought a kettle too.. Pigeon one yesterday persevere

Doumyouji.tsukasa.full.958800
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Ananthth wrote:

I bought a kettle too.. Pigeon one yesterday persevere

how is pigeon’s quality?

Pikachu
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BubbleBoyChickenLittle wrote:

You’ll get the refund with cb adjusted.

Will there be cashback awarded again (offer will apply?), if purchase is made again on another item ?!

@hana25 is offer applying again next order ?
By the by mine is 20% upto 50 offer..
For me, I cancelled the order which is in shipment. It has to reach back to seller, unruly then I won’t get refund. Until then I can’t see whether offer applying again confirmation page or not.

Or is it only one per account.

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vickyVicky wrote:

Will there be cashback awarded again (offer will apply?), if purchase is made again on another item ?!

@hana25 is offer applying again next order ?
By the by mine is 20% upto 50 offer..
For me, I cancelled the order which is in shipment. It has to reach back to seller, unruly then I won’t get refund. Until then I can’t see whether offer applying again confirmation page or not.

Or is it only one per account.

Don’t know bro if genuine codes, which we collected by doing bill payments, will apply again.

Missing