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Help regarding customs clearance (Kolkata)

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Deal Cadet
gmonline

Tracking shows the following after reaching India :-

1/23/2013 9:40:00 AM INDIA KOLKATA FOREIGN LCAO Receive item at office of exchange (Inb)
1/23/2013 10:48:00 AM INDIA KOLKATA FOREIGN LCAO Send item to customs (Inb)

Does anyone have idea how long it will take for the item (Android Mini-PC MK808) to return from Kolkata customs. I am from Bhubaneswar. I rang Kolkata PO and asked them about the usual timeframe and they said they can’t say anything. It depends on the customs dept. how long will they take for clearance.

Any info in this regard is appreciated. I found few complaints about Kolkata customs on the web. Some of the parcels took 2-3 months for clearance sad evil

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Deal Lieutenant Deal Lieutenant
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wait for 2-3 weeks. My 2 recent parcels were stuck at delhi and mumbai customs for 13 and 17 days respectively.

Deal Newbie Deal Newbie
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Any updates on your parcel? I have the same item stuck at the customs clearance now https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

Deal Newbie Deal Newbie
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Can any one say, after Clarance customs how many days it takes to reach to hand?

Deal Newbie Deal Newbie
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Hi..

My item too stuck in kolkota customs for a month. what to do..
RB646318834CN

this is one of them.. but many are stuck with them

please guide on how to get those.

I am in Bangalore

Deal Lieutenant Deal Lieutenant
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Please tell me at which price u bought I need a deal for the same product

Deal Newbie Deal Newbie
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@mohanmogi:
Same here. RB202631915CN is stuck since similar timeframe as yours.
Please update here if you receive the item.

Deal Cadet Deal Cadet
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Call Indian post toll free number 1800-11-2011. They will tell you the real status of your parcel. If it is stuck with any post-office or custom, they will tell your their contact number and you can check with them why it is stuck.

Deal Lieutenant Deal Lieutenant
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gmonline wrote:

Tracking shows the following after reaching India :-

1/23/2013 9:40:00 AM INDIA KOLKATA FOREIGN LCAO Receive item at office of exchange (Inb)
1/23/2013 10:48:00 AM INDIA KOLKATA FOREIGN LCAO Send item to customs (Inb)

Does anyone have idea how long it will take for the item (Android Mini-PC MK808) to return from Kolkata customs. I am from Bhubaneswar. I rang Kolkata PO and asked them about the usual timeframe and they said they can’t say anything. It depends on the customs dept. how long will they take for clearance.

Any info in this regard is appreciated. I found few complaints about Kolkata customs on the web. Some of the parcels took 2-3 months for clearance https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif


Oh I too ordered same product now from geekbuying.com : http://geekbuying.com/item/MK808B-Dual-Core-And...

I ordered at $43.99
At what price u ordered and when you ordered and what is the shipping method

Deal Captain Deal Captain
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23rd jan?

Shopping Friend Shopping Friend
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this is why indian postal services suck.. if a courier like dhl would be used they would speeden up the clearance since they do the clearance they charge a fee maybe but really fast clearance

Deal Lieutenant Deal Lieutenant
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My item shipped on 17th august now it is at chennai customs when do I get it
http://www.17track.net/en/sim-post.shtml?num=RF…

8/17/2013 2:44:00 PM SINGAPORE SINGAPORE S05 Insert item into bag (Otb)
8/19/2013 7:18:00 AM INDIA CHENNAI (MADARS) AIR Receive item at office of exchange (Inb)
8/19/2013 8:52:00 AM INDIA CHENNAI (MADARS) AIR Send item to customs (Inb)

Please anyone help me
I did a mistake Ordered MK808b Android tv box from geekbuying.com (Item was shipped within 24hrs) and I didnt told them to mark as gift
Do I have to pay custom charges any???

Analyst Analyst
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by default china based sellers sends item as gift or under valued. you have to understand load custom department has, dealing tonnes kilo of items and checking value, making records and sending them to post office after clearance. on the other hand dhl or aramex or fedex has own custom agents and they declare value and put clear invoice and bills to make things easy and fast. they are clear and open in items being cleared unlike China or Hong Kong imports. thus you get item late. either save money by fraudulent manner of avoiding tax or pay tax and get item quickly. choice is yours. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Newbie Deal Newbie
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Hello dear friends, I have purchase 2-3 items form aliexpress and my experience is as :
1. the status of tracking no. RC……CN =INDIA, KOLKATA FOREIGN LCAO, Send item to customs (Inb), means Items has been received at Foreign Post Office the branch of General Post Office,(in my case Items received at foreign post office Jaipur) and there are Deputy Commissioner of customs and custom staff also working with postal staff, customs inspector scrutinize the each and every parcel for custom duty if they found items are applicable for custom duty, Item not sent to customer and sent a letter to addressee to produce Invoice/Bill IC card for custom duty purpose, in my case Item cost was $16.23 and I follows govt procedure first produce Invoice/order copy and IC card after that file open by clerk then custom inspector assessing the value of Items in file and after that Dy.Commissioner calculate the custom duty (35% plus 2% and other)after that I pay Rs 440/-(custom duty) +30/-(Postal charge) and received my parcel from postal staff.
2.tracking no.RC……CN not mentioned by customs dept. as postal dept. entered a new local number on parcel hence no tracking after received in foreign post office. you should go at your city GPO foreign post office and search your parcel if it undelivered due to customs duy, as per Dy.commissioner of customs they told verbally that below Rs.100/- is exempt from customs duty.
3. I waste 2 days for this exercise. some other 3-4 days.
My experience " Nikal jaye to haathi bhi aa jaye nahi to cheeti bhi naa ayee"

Deal Newbie Deal Newbie
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ITEM n° RA622483403CN new search

Local Date and Time Country Location Event Type Extra Information
8/13/2013 9:29:00 AM CHINA 100614 Receive item from customer (Otb)
8/30/2013 9:10:00 AM INDIA KOLKATA FOREIGN LCAO Receive item at office of exchange (Inb)
8/30/2013 12:06:00 PM INDIA KOLKATA FOREIGN LCAO Send item to domestic location (Inb)

Please help no respose from lot of time! Any idea why is it stuck?

Deal Newbie Deal Newbie
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I have an item dispatched on the 6th of March and reached Kolkotta sorting office on the 16th. It is still stuck up there. Can anybody provide me any useful contact details
Dr. K. A. Rasheed

Deal Newbie Deal Newbie
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My item costs 23 USD.
Does the cost matter ?
If yes how much asm eligible with out causin any legal problems with customs???
Dr. K. A. Rasheed

Deal Newbie Deal Newbie
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Please experts help me, i ordered a android phone from dhgate . com from singapore, its shipped with singapore post on 20th march, it reached KOLKATA FOREIGN LCAO on 25th, then it sent to custom same day, then it got retained by KOLKATA customs on 27th, for unspecified reasons, from then there is no update since 16 days, i tried contacting Kolkata customs but they just give me series of other contact numbers then last one saying phone number doesn’t exists..what to do now, please suggest me, plus i didnt received any letter from customs, here is what my tracking says,

3/20/2014 3:03:00 PM SINGAPORE SINGAPORE S05 Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
3/22/2014 9:00:00 PM SINGAPORE SINGAPORE S05 Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE
3/25/2014 9:42:19 AM INDIA KOLKATA FOREIGN LCAO Receive item at office of exchange (Inb) Air KOLKATA AIRPORT SORTING OFFICE
3/25/2014 10:34:01 AM INDIA KOLKATA FOREIGN LCAO Send item to customs (Inb) Air KOLKATA AIRPORT SORTING OFFICE
3/27/2014 4:24:31 PM INDIA KOLKATA FOREIGN LCAO Record item customs information (Inb) Air KOLKATA AIRPORT SORTING OFFICE
Retention reason : Retained by customs for unspecified reason

PLEASE HELP ME OUT GUYS sad

Deal Newbie Deal Newbie
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I have the same prblm…. R u receive the package yet.?

Analyst Analyst
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don’t contact customs. that should be last thing one should do. always wait. its just 20 days and you are feeling insecure? people get parcels in 6-7 months even.

your item will be released whenever it is valued accordingly. they might have sent you a postal notice asking for documents like bill and id proof which if had happened should come by 3rd week of retention. if not just relax. don’t panic and give yourself some meditation time.

if you call them chances of getting item 2-3 days or utmost a week earlier will increase but add to it sure custom duty to be payable. if you don’t call them and leave item like that it won’t get missed, ideally 99.9% items doesn’t get missed or lost in transit as claimed by sg post (check its faq section) so have faith on postal department.

Deal Newbie Deal Newbie
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dear marketdimer, thanks for boosting my moral on waiting, just have one question, yes singapore post claim that it wont be lost, but its in the hand of indian post(kolkata customs), did they care for the parcel, as the parcel is fragile, thanks for ur reply sir, kudos

Deal Newbie Deal Newbie
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My package from Singapore is stuck at Kolkata Foreign LCAO for the last 9 days. Have tried calling them but every one who picks gives a different number to call on and the chain continues sad

This is a android gaming console ordered from PhoneJoy. The status as per IPS Tracking is below. Can anyone please suggest how to go about it?

Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
7/11/2014 3:00:00 PM SINGAPORE SINGAPORE S05 Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
7/12/2014 9:00:00 PM SINGAPORE SINGAPORE S05 Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE
7/21/2014 12:33:37 PM INDIA KOLKATA FOREIGN LCAO Receive item at office of exchange (Otb) Air KOLKATA AIRPORT SORTING OFFICE
7/21/2014 12:38:34 PM INDIA KOLKATA FOREIGN LCAO Send item to customs (Otb) Air KOLKATA AIRPORT SORTING OFFICE
7/23/2014 4:31:09 PM INDIA KOLKATA FOREIGN LCAO Return item from customs (Inb) Air KOLKATA AIRPORT SORTING OFFICE

Deal Lieutenant Deal Lieutenant
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hennadhawan743 wrote:


7/23/2014 4:31:09 PM INDIA KOLKATA FOREIGN LCAO Return item from customs (Inb) Air KOLKATA AIRPORT SORTING OFFICE


It is not stuck. Return item from customs means it has cleared custom and has been returned back to the post office for further delivery.

Next status can be/should have been “Send item to Domestic Location” but sometimes they do not update and write every message.

It is possible that this has already arrived at your local post office. Do two things
1) Check local post office.
2) Also, try checking the status at indiapost website. Sometimes domestic tracking is also shown in Indiapost and it is more detailed.

Since it has been 9 days, you need to act fast. Else they may send it back to China

Deal Newbie Deal Newbie
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Thanks a lot for advising to check for local post status. Checked that and found the below status:

Date Time Status at Status
24/07/2014 02:30:05 KOLKATA RMS (CRC) Article Bagged to CRC DELHI
24/07/2014 04:22:51 KOLKATA RMS (CRC) Bag Despatched to CRC DELHI
25/07/2014 09:33:11 CRC DELHI Bag is Received
25/07/2014 09:39:40 CRC DELHI Bag is Opened
25/07/2014 16:26:46 CRC DELHI Article Bagged to VASANT VIHAR-1
25/07/2014 16:37:47 CRC DELHI Bag Despatched to VASANT VIHAR-1

But I am more surprised now. If the package reached vasant vihar on 25/07/2014, why has it not reached me as yet!!

Deal Lieutenant Deal Lieutenant
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Local post office will keep your parcel for a week at max and then they will send it back to the Foreign post office. I think it is already late and on Monday, you should visit the local post office at the earliest.

Deal Newbie Deal Newbie
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Oh Gosh! Will do this first thing tomorrow. My only hope now is the lethargy of Indian postal department!

Thanks a ton Micke! You have been an angel! Will update the status tomorrow and seek help again if required https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Lieutenant Deal Lieutenant
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Let us hope so smile
I think they will send it back to Delhi Foreign Post office only, so it should be easy to track down.

Deal Newbie Deal Newbie
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No Luck…. Called up Vasant Vihar-1, they said for your address the package will go to Jor Bagh Post Office and if we would have got, we would have sent it there already or back to DIMC… Checked at Jorbagh, no package sad sad

Should I go and check DIMC office tomorrow or wait for the package???

Deal Captain Deal Captain
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hennadhawan743 wrote:

No Luck…. Called up Vasant Vihar-1, they said for your address the package will go to Jor Bagh Post Office and if we would have got, we would have sent it there already or back to DIMC… Checked at Jorbagh, no package sad sad

Should I go and check DIMC office tomorrow or wait for the package???


Yes, go there & track your parcel ASAP. B’coz our indian post as too lazy employees. the parcel will get lost either in indian post dept OR it will return back to the sender,.

Note that, the International parcel will be delivered to the only person on whose name the parcel is sent to. If your friend/family in behalf of you wants to take the parcel also, the postman will not hand it to them, you should be there to receive it in personal.

While tracking international parcels, if you don’t understand the status of tracking, then just check whether it is (otb) or (inb). Otb → outbound (still your parcel has not reached your country OR has reached your country customs) & Inb → Inbound (Your parcel is within your country, either with customs/post office).
smile

Deal Lieutenant Deal Lieutenant
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hennadhawan743 wrote:

No Luck…. Called up Vasant Vihar-1, they said for your address the package will go to Jor Bagh Post Office and if we would have got, we would have sent it there already or back to DIMC… Checked at Jorbagh, no package https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Should I go and check DIMC office tomorrow or wait for the package???


Did people at Jor Bagh or Vasant vihar actually checked the status in their computers?

Postal employees have access to a different tracking website which is sometimes more detailed than Indiapost or ipswebtracking. We need a login id, password to check status in that.

The only option left is to act:
1) You have to visit any of the post office and check the current status of the parcel in their website.
2) Visit DIMC at the earliest. Online Status will also confirm that it has been returned to DIMC.
DIMC keeps the parcel for 15-30 days only. If you do plan to visit DIMC, then the actual custom deppt will not help you. There are other deptts that take care of this, they are more helpful as well and they told me that they keep records for 30 days only

I once lost a package myself. I visited Delhi 2 months afterwards and nothing could be done then. So i can’t say how much chance you have of tracking this parcel.

Deal Newbie Deal Newbie
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Hi

Am reading all the posts. I too have ordered a music pod from singapore. Please help me out which tracking sites you are using.
I am currently tracking on:
http://www.17track.net/en/result/post...ml?

It is giving info as
ITEM n° RC629406975SG new search
Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
9/8/2014 8:53:00 PM SINGAPORE SINGAPORE Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
9/10/2014 7:00:00 PM SINGAPORE SINGAPORE Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

i am now scared by reading all above posts. This was supposed to be a gift for my husband & even the vendor site & various other sites assured delivery within 14 days. But now i am really worried.

Can someone help with any other tracking site infor. And does the above status mean that my package has reached Kolkata? Can anyone share helpline nos.

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