How does Amaozn ship Hard drives? And their ret...

How does Amaozn ship Hard drives? And their return replacement?

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I have bought a dozen hard drives, but they were all RETAIL boxes so well packed and half were external.. This was due to the horror stories of Amazon shipping them inside a plastic envelope like they do with shirts and pants..

From reading, what i gather is half of them do not work. Only bulk drives I bought were from some shop in TN and they only placed 2 pieces of cardboard and taped it up and stuck a label on it. Luckily they worked fine..

Its such a pain to return and get replacement that I never tried ordering any bulk drives.. Especially considering I ordered 7 Tube lights from amazon.. The 1st one arrives in a square box and had foam packing and was undamaged.. The rest all came in with cardboard wrapping and not boxes.. only 1 was undamaged.. 1 came lose from the holder so had to use super glue to stick the glass bulb back to the holder.. The other 6 were broken.. Yes 2 of the replacements were also broken..

The stuck up girl at CC wrote back to me that they knew how to package stuff and their couriers know how to transport stuff when I emailed them about it after getting 2 broken ones.. I kept 3 of the broken ones and put them inside old fluorescent tub lights casing…. Returning 2 was such a night mare that I did not want to go through it for all 5..

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I had purchased a WD Blue drive in early 2018 which came packed in an ESD-safe pouch which had spilled out from the enclosing bubble wrap. It continues to work fine. I had also performed a full drive scan for bad sectors which returned no errors. Considering that they make this journey over a few thousand miles from Thailand, Malaysia etc this isn’t the most worrisome part. Plus when not powered HDDs are relatively less vulnerable to mechanical shocks.

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LIMBO wrote:

I had purchased a WD Blue drive in early 2018 which came packed in an ESD-safe pouch which had spilled out from the enclosing bubble wrap. It continues to work fine. I had also performed a full drive scan for bad sectors which returned no errors. Considering that they make this journey over a few thousand miles from Thailand, Malaysia etc this isn’t the most worrisome part. Plus when not powered HDDs are relatively less vulnerable to mechanical shocks.

They are specially packed and transported in huge containers during shipment, even seagate centers in india send them out inside those bulk containers with like 100 drives in them. They are not left loose to bang around. But powered down they are not prone to damage easily because the heads are not moving and no chance of it hitting the platters and such. But they can still get damaged. The heads and such are not locked either.. Dropping them on a corner can make them get lose and bang around. Which is what I think happened to the ones who reported damaged drives.

I saw amazon don’t accept returns on most computer parts. I hardly returned anything so dont know what their actual policy is. I did not like returning those broken tube lights. All the broken glass and such and gave up as you can never be sure some pieces of glass dont get lose and fall everywhere.

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alienteck wrote:

They are specially packed and transported in huge containers during shipment, even seagate centers in india send them out inside those bulk containers with like 100 drives in them. They are not left loose to bang around. But powered down they are not prone to damage easily because the heads are not moving and no chance of it hitting the platters and such. But they can still get damaged. The heads and such are not locked either.. Dropping them on a corner can make them get lose and bang around. Which is what I think happened to the ones who reported damaged drives.

I saw amazon don’t accept returns on most computer parts. I hardly returned anything so dont know what their actual policy is. I did not like returning those broken tube lights. All the broken glass and such and gave up as you can never be sure some pieces of glass dont get lose and fall everywhere.

Do chat with the cc ppl and ask them full details on how the packaging is done in this case.
I grilled them on every little details including rumours b4 buying a nikon binoculars 😆

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rini50 wrote:

Do chat with the cc ppl and ask them full details on how the packaging is done in this case.
I grilled them on every little details including rumours b4 buying a nikon binoculars 😆

bah!!! the CC people are useless, already tried to talk to them and its pointless. See my comment about 5 shipments of tube lights..

Even Amazon US just ships lose drives inside plastic envelopes. But I can tell you if they shipped it like with Fedx.. There wont be a mark on the package anywhere.

But the external drive I ordered came in a protected tamper proof envelope with bubble wrapping. That would be enough as well.

But remember, the platters are only protected by a thin aluminum cover that bends even with your finger.

Hard drives will not survive this kind of abuse.. Buying online for retail stuff is fine since they are well packed. But even there they are getting cheap now. Flipkart would ship packages inside their cartoons but last one they just stuck a mailing label on it. So the original retail box was all smugged..

https://i.imgur.com/Ge56LRj.jpg

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alienteck wrote:

bah!!! the CC people are useless, already tried to talk to them and its pointless. See my comment about 5 shipments of tube lights..

Even Amazon US just ships lose drives inside plastic envelopes. But I can tell you if they shipped it like with Fedx.. There wont be a mark on the package anywhere.

But the external drive I ordered came in a protected tamper proof envelope with bubble wrapping. That would be enough as well.

But remember, the platters are only protected by a thin aluminum cover that bends even with your finger.

Hard drives will not survive this kind of abuse.. Buying online for retail stuff is fine since they are well packed. But even there they are getting cheap now. Flipkart would ship packages inside their cartoons but last one they just stuck a mailing label on it. So the original retail box was all smugged..

https://i.imgur.com/Ge56LRj.jpg

My nikon binoculars arrived without any kind of protection bubble wrap.
LOL my borosil mugs came in just cardboard box, no thermocol padding or anything! No “glasswares, handle with care” sticker either!
I spent an hour outside looking at those mugs for any hairline crack…. miraculously those were safe!!
But those pasabahche jars came in solid packages, I think those were the only best packaging that came from my online shopping history.
Anyways, its risky ordering electronic items bcz of it. Most of the order reviews are damaged products… I think those get damage during transit and rough handling by some of the handlers.
Either buy and do a thorough checking b4 the return date expires.

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