How does Amaozn ship Hard drives? And their return replacement?

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alienteck

I have bought a dozen hard drives, but they were all RETAIL boxes so well packed and half were external.. This was due to the horror stories of Amazon shipping them inside a plastic envelope like they do with shirts and pants..

From reading, what i gather is half of them do not work. Only bulk drives I bought were from some shop in TN and they only placed 2 pieces of cardboard and taped it up and stuck a label on it. Luckily they worked fine..

Its such a pain to return and get replacement that I never tried ordering any bulk drives.. Especially considering I ordered 7 Tube lights from amazon.. The 1st one arrives in a square box and had foam packing and was undamaged.. The rest all came in with cardboard wrapping and not boxes.. only 1 was undamaged.. 1 came lose from the holder so had to use super glue to stick the glass bulb back to the holder.. The other 6 were broken.. Yes 2 of the replacements were also broken..

The stuck up girl at CC wrote back to me that they knew how to package stuff and their couriers know how to transport stuff when I emailed them about it after getting 2 broken ones.. I kept 3 of the broken ones and put them inside old fluorescent tub lights casing…. Returning 2 was such a night mare that I did not want to go through it for all 5..

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I had purchased a WD Blue drive in early 2018 which came packed in an ESD-safe pouch which had spilled out from the enclosing bubble wrap. It continues to work fine. I had also performed a full drive scan for bad sectors which returned no errors. Considering that they make this journey over a few thousand miles from Thailand, Malaysia etc this isn’t the most worrisome part. Plus when not powered HDDs are relatively less vulnerable to mechanical shocks.

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They are specially packed and transported in huge containers during shipment, even seagate centers in india send them out inside those bulk containers with like 100 drives in them. They are not left loose to bang around. But powered down they are not prone to damage easily because the heads are not moving and no chance of it hitting the platters and such. But they can still get damaged. The heads and such are not locked either.. Dropping them on a corner can make them get lose and bang around. Which is what I think happened to the ones who reported damaged drives.

I saw amazon don’t accept returns on most computer parts. I hardly returned anything so dont know what their actual policy is. I did not like returning those broken tube lights. All the broken glass and such and gave up as you can never be sure some pieces of glass dont get lose and fall everywhere.

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