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How much mobile operator looted your balance ?

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Deal Subedar
goldi

Hi just want to know how much a mobile operator looted from your balance with wrong deduction ?
Did you got return ? What process you follow up ? Any reason & apology provided ?

I got this question cause , I use BSNL 3G sim card . Last week even my data pack is on & having around 500 mb data left in it , i just browsed DD from my cell phone for around 2 minits & then turn off data i got charged for 1826.75 rupees. Got on screen message of rs1826.75/- for last call charge. I lodge complaint to customer care immediately , then filled there grievance form online & next day in local office complained same. They checked the details & found it is wrongly charged & asked me to wait for 2/3 days. Then they mailed to alcatel that 1826 rupees is wrongly deducted wrongly & asked to refund earlier .After 2 working days i got refund of 1826 rupees in balance but no reason or apology provided by them. And not refunded my 0.75 rupees https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Many time i got wrongly charged for 5/10 rupees but never bothered because of our great paytm/groupon time.

Did you experienced same ? Anyone complained to TRAI ? Thinking to do it as BSNL should not do it again with any other but in doubt is my email & number remain private there after there show last time . https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

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Deal Subedar Deal Subedar
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@naveenkumardhull wrote:

@thrifty_indian wrote:

@Dr Anshuman wrote:

@naveenkumardhull wrote:

bsnl took mine 250 in EVDO (data plan recharged but got no data) & 36 in Prepaid (morning at 6am for unknown reason) https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif Never returned it.
Complaint to CC then Local CSC Exchange office then to Nodal officer but all in lost.
Even now Bsnl auto renew every pack we recharge without giving any refund. When we call CC say its automatic. https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif
Dumb CC . worst time I had.

.
Now Idea – No wrong deduction.


Post ur grievances in pgportal.


Go here… http://pgportal.gov.in/GrievanceNe...px
Choose.. DEpartment… Central Gov
then… Choose DOT in the second box
Lodge your complaint with proper detail.
Within a couple of days you will be getting so many calls from BSNL office as if you are their Boss.

Last month I too had similar experience, their service was down for 20 days, all the complaints were futile. I went down at their exchange and had a good chat with the officials for 40 mins. No outcome, I complained on the gov portal now they are calling me continuously since yesterday but I have kept my phone on mute. Let them have a feel. On the very same official who didn’t care and was rude will be so polite and understanding as if they directly serve me. Hell yeah! Sadistic smile


Thanks +KG


After no reply from PG portal too I decided to visit Local Exchange office again to meet officer.Finally problem solved after visiting Local Exchange .
Had a good talk yesterday with BSNL Local SDE in Exchange office. He refunded all within 24 hrs. No worry with BSNL now https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Analyst Analyst
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@Dr Anshuman wrote:

Well I seen to hv fared quite well in this regard so far. In any case it will take months to transfer balance from one sim to the other considering the max. Rs 100 transfer limit in most operators besides hefty deductions.


Actually not. I activate 697/997 plans most often. It takes 7/10 days to transfer balance from main account to that 3G sim. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Subedar Deal Subedar
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I am looted above Rs3000 from AIRTEL. its true not joke

Benevolent Benevolent
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@dimepincher wrote:

@Dr Anshuman wrote:

Well I seen to hv fared quite well in this regard so far. In any case it will take months to transfer balance from one sim to the other considering the max. Rs 100 transfer limit in most operators besides hefty deductions.


Actually not. I activate 697/997 plans most often. It takes 7/10 days to transfer balance from main account to that 3G sim. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


My apologies. I left out a qualifier. I meant in my case.

Deal Major Deal Major
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@N-5130 wrote:

@Beinghuman wrote:

The Question should be How many times you have looted Mobile Operators https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Looted Bsnl/Aircel/Reliance https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

I have been looted i think some chillar amounts some 30 Rs for Activating Caller tune !

Ps:Currently looting Reliance 3G https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif


you don’t ‘be a human’ if you behave like this https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


Certainly Not https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Critic Critic
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Last night, even after recharging for 2G from Rs.9 store reliance deducted balance and the data counter is showing no data packs. I had 2gb data accumulated all gone plus 25 bucks main balance.

Deal Subedar Deal Subedar
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uninor toh roj kuch na kuch services ON karwa deta aur balance kat leta…
complaint kiya to return nahi to gaye..

Deal Newbie Deal Newbie
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airtel deducted balance now and then,,
300 rs balance was deducted for net charge when i was still with 5 mb left in account
.
but u can get refund in airtel very easily..
just mail to their aplellate authority

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