How to do KYC for old payzapp account. Basic KYC not available and full KYC is unavailable for open market customer.

43°
Deal Cadet
tangocash

Hi
How to do KYC for old payzapp account. Basic KYC not available and full KYC is unavailable for open market customer.
My a/c was not being used since 1 year. When I am doing basic KYC it says
“* This option is not available for you as you have crossed validity period of 18 months to avail Basic KYC. Kindly proceed with Full KYC upgrade.”

And when I go for full KYC it says
“currently this option is unavailable for open market customer”

Now I cannot use It without KYC and it is not allowing to do KYC now.
What to do.

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Deal Newbie Deal Newbie
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This is not the right section to post your question

Deal Newbie Deal Newbie
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You have to open HDFC account or any other banking services with the same mobile number and KYC will be automatically done

Deal Lieutenant Deal Lieutenant
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What if there is a mistake in kyc,, how to rectify it

Deal Newbie Deal Newbie
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Or else use an another number and get the KYC done.

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