How to file a complaint against Amazon in consu...

How to file a complaint against Amazon in consumer court

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Anyone in this group has complaint against online shopping site ( Amazon) in consumer court . Please tell me regarding experience. I have purchased saffola oil on 1 april after collecting 100 % cashback, but they declined my cashback without any reason. I have all proof regarding this offer , so please suggest me how to do?

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https://cdn0.desidime.com/attachments/photos/561676/original/Screenshot_2019-04-06-09-18-28.jpg?1555683670https://cdn0.desidime.com/attachments/photos/561677/original/Screenshot_20190419-193536.jpg?1555683693
check i have uploaded all proof regarding this offer and also the resolution mail got from Amazon

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Deal Cadet
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if you really need those 159 than first try emailing bezos than if it is not solved after that go to consumer court.

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I have complaint them many times, but they declined my cashback without any reason

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Shopping Friend
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May i ask your order amount , was it 139 ?
And was the offer displaying at checkout ?

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pleaseallow wrote:

I have complaint them many times, but they declined my cashback without any reason

Go to chat section on app, and ask them to arrange a call with the team looking after Cashbacks.. inform them of offer in details and regarding your eligibility..& that you had collected the offer, showing your eligibility.. and ask to credit the Cashback manually..

Only case when you are really ineligible, as pointed out by @androgame, that you might have purchased one with 139 product price.

So, you should have posted order details as well after removing you details from there and few digits of order id if u wished so.

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androgame wrote:

May i ask your order amount , was it 139 ?
And was the offer displaying at checkout ?

Yes, Ordered amount was 139 and offer is not showing at checkout ,but on product page that offer was showing. You should also note that Price decrease from 159 to 139 was not my fault, is Amazon fault.

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pleaseallow wrote:

Yes, Ordered amount was 139 and offer is not showing at checkout ,but on product page that offer was showing. You should also note that Price decrease from 159 to 139 was not my fault, is Amazon fault.

Bro that was mentioned in t&c as well, that offer only applies to 159 , you should have added 2 quantities to avail cashback, you can take the deal as a reference, many others (including me) faced this problem
You can take a chance with consumer court if you want, but they have their T&C with them (though courts are lenient with consumers, so you have chances of winning)

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Deal Lieutenant
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Same here. Even I am writing mails after mails for this same product and Amazon is giving me new deadlines everytime.

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Deal Subedar
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…Amazon is generous and will not refuse you 139 bucks….my mind says may be you collected the offer later….it happened with me once…

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Deal Subedar
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Tell me your order id. Don’t file a complaint. Just a suggestion. Or email it to [email protected].
Btw, i was working for amazon at Seattle.

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asoka wrote:

Tell me your order id. Don’t file a complaint. Just a suggestion. Or email it to [email protected].
Btw, i was working for amazon at Seattle.

was working then how you can help now?
I mean do u still know amazon’s person?

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htzaz wrote:

was working then how you can help now?
I mean do u still know amazon’s person?

Yup. I am in contact with some of my friends working at amazon.
I am going to join my office soon and not allowed to assist anyone. Completed my project, just waiting for approval.

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asoka wrote:

Yup. I am in contact with some of my friends working at amazon.
I am going to join my office soon and not allowed to assist anyone. Completed my project, just waiting for approval.

then refer me for a developer’s job in amazon bro toungueout

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htzaz wrote:

then refer me for a developer’s job in amazon bro toungueout

Send ur resume. Do u know python, R, big data?

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asoka wrote:

Send ur resume. Do u know python, R, big data?

There’s any bug in Amazon app? stuck_out_tongue joy

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Stardeals wrote:

There’s any bug in Amazon app? stuck_out_tongue joy

I will not say. Sorry but be happy blush

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asoka wrote:

Send ur resume. Do u know python, R, big data?

no bro, any android or react native vacancy?

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htzaz wrote:

no bro, any android or react native vacancy?

Not possible. Try ur own way. The big WAY. HIGHWAY!

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