How to get support from Zomato

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Last Comment 2019-10-29

2018-06-22

Does anyone know how to contact Zomato support?

I ordered Domino pizza yesterday @ about 9 PM and paid online. But the Domino store called me that they could not deliver the order and they will cancel it. So I said OK. I waited an hour and they did not cancel the order and Zomato automatically checked it as delivered.

Now what to do?

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https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5059029

Nik14

2018-06-22

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Call zomato CC
Zomato Customer care Helpline number South India : +91 8375 097031

Zomato customer Care Contact Number North India : +91 8375 073452

Zomato Toll Free number West India : +91 8375 092754

Zomato Toll Free Customer Care Number India : 91 11 30806376

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5059073

Roushh

2018-06-22

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Thanks for the numbers.

Called North India number (2nd) and it is out of service.

Called Toll Free Customer Care Number India (4th) and it says the restaurant is closed.
lol. which restaurant?

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https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5059635

M.MAHI

2018-06-22

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Directly deal with Domino’s now.

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5494052

ratra.himanshi94260

2018-12-22

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Want to cancel my order from Tav parsad nit 2 and want to refund my money Faridabad Haryana

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5494074

alienteck

2018-12-22

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Dominos did this with me as well and refunded it in like 2 weeks.. Took almost a week for them to even send me an SMS about the refund.

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5494311

Roushh

2018-12-23

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I got in touch with the Zomato customer care the next day and mentioned the issue. The guy called the Domino’s outlet to cross check and issued me refund instantly. He also gave me 80 rs bonus just for my troubles.

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https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5502273

ua727840661

2018-12-26

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Kindly please someone help me with the zomato customer care number

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5502392

Roushh

2018-12-26

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Try these numbers here.

https://www.desidime.com/forums/dost-and-dimes/...

Is customer chat not working in the app? That’s how I got in touch with the customer care.

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5699401

aarashankur000331

2019-03-19

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My order is not delivered but it shown

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5700008

Roushh

2019-03-19

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Chat with them via app.

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5719922

maloththarun123451319

2019-03-27

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Thanks again for comment about the same room with

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5932381

joshishasank750394

2019-07-04

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My suport plz zometo online dosnt not ready
So plz redy to my cafe zometo order plz

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5932508

Ramesh1997

2019-07-04

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Kahna kya chahte ho bhai..??

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_5999415

sarveshsana155

2019-07-26

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Very bad cc support.. No reply from CC bvery bad customer experience i did not get the order and they marked it delivered and no response

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_6114327

singhneha12pjk470

2019-09-20

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MRA order nhi aya Maine payement google pay se kiya tha or MRA balance Kat gya h mra balance return kijiye

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_6114497

AnnamalaiNryaa

2019-09-20

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Vapas kardiyha bhai, Ab kush?

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_6114613

dblueknight

2019-09-20

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@Roushh did you get the refund?? hushed

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_6114633

Roushh

2019-09-20

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Yes, I got it back. I mentioned it in the comments.

https://www.desidime.com/forums/dost-and-dimes/...

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_6114642

dblueknight

2019-09-20

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Exactly the same case but still not received the refund.

Zomato cc saying they refunded me…but didnot receive the same…cc is of no help…they repeating the same thing that we already refunded you!!!! call your bank..call dominos…dnt know what to do!! :‘( :’(

https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_6114651

Roushh

2019-09-20

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Call your bank and let them know the whole issue. Tell them that they are asking you to contact the bank because they have already refunded you. And ask them to check if the transaction has been refunded or not. If it is not refunded then ask them to file a dispute against that transaction.

If they do not register a complaint then ask them what information do they require in order to register the complaint.

Also, contact Zomato and ask for refund transaction id. Tell them that you contacted the bank and they are asking for the transaction id in order to track it.

When did you order? When did they refund? How much time has passed?

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https://www.desidime.com/discussions/how-to-get-support-from-zomato?page=1#post_6231878

okamitpandeyenter292

2019-10-29

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Completely pathetic service no customers time value all wrong no update on google as a client support help line no
Executive cant find the address if the adress is perfect zometo cancel the order orself and deduct the penelty i m sure zometo is giving staff salary from deduction penalty