I had been cheated by TATACLIQ.com what to do now ?

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Deal Newbie
dip.mukherjee

Friends, I had been cheated by TATACLIQ.COM
Please suggest what to do now.

I have purchased ( Photography Lens) from www.tatacl...om on Date: May 28, 2016 7:58 AM. I got the Email of order confirmation in my email box. ( payment done by Credit Card)

It was bought with delivery option pick up from one of the Croma Store at Delhi. But when my friend went to pick up they were giving different lens.So he refused to pick that product.

Since then there are phone calls and emails. Now on 3rd June they told it was listing error.

The Same Product the website is selling still on higher price.

O*n 4th JUNE , I got an email that the product Picked up. But none picked up the product from my behalf. I asked for the delivery receipt but no reply from their end. mailed many times , called them but there is no reply from their end*.

I had post this issue in their Facebook page. they had deleted my post and blocked me so that i cant post anything further there.

I had reported to consumer forum. Friends suggest what else i can do ..Are they bound to give the exact product they sold or they can simply run away.

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Deal Cadet Deal Cadet
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File a charge back on cc

Deal Subedar Deal Subedar
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yes, raise dispute through bank. & charge back

Deal Newbie Deal Newbie
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are they bound to deliver the product they sold . or can slip away telling it was listing error ?

Tech Guru Tech Guru
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@dip.mukherjee wrote:

are they bound to deliver the product they sold . or can slip away telling it was listing error ?


First make sure to save your money, do update us..
They can block you to post on their FB page, but you can always post to your own timeline (keep it public) and tag them.
Then ask your friends to bombard their FB with your post.
Use twitter and write to their twitter handle.
Ask your friends (also on desidime) to retweet your tweet

Deal Cadet Deal Cadet
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how much amount ?

Deal Cadet Deal Cadet
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U can tweet or send personal message in twitter to tatacliqcare

Deal Cadet Deal Cadet
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Tatacliq is croma ..and croma has a bad reputation in terms of customer satisfaction

Since no one is buying from croma they started tatacliq

U should raise a dispute with bank
And file a case in consumer fourm
Install call recorder and recorde their calls
Keep copies of email
Send them legal notice

Lastly if u can mail or tweet important people( ppl at higher post) associated with tatacliq and croma like their nodal officer or chaiman..then it will definately help
Shame them

Dont jst argue with cc ,they dont have authority and will not help .

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