Hotness ICICI Debit card Blocked for online transaction...

Hot Deal ICICI Debit card Blocked for online transactions, Please help

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Deal Subedar
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yesterday I was attempting a transaction but entered wrong OTP more than 3 time card Blocked and I am getting error on 3d secure page ," your card is blocked due to multiple entry of incorrect details call icici customer service to unblock card,
I called cc many times but they said card is active there is no problem on card , I don’t understand what to do now

76 Comments  |  
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Deal Subedar
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https://cdn0.desidime.com/attachments/photos/556163/original/IMG_20190311_142810.jpg?1552294829
i am getting this error

Tenor %281%29
Deal Cadet
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send customer care, an email of this screenshot

Bal ganesh
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24hrs cooling period

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caks2006407 wrote:

24hrs cooling period

24 hours already passed

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Deal Subedar
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meragoyou153 wrote:

open i mobile go to services
choose cards services in third option use block/unblock debit card

Card is not showing there for Unblock

A2z1
Community Angel
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drupal wrote:

Card is not showing there for Unblock

mark screenshot to [email protected]
wait for today eod and then attempt again

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Call customer care. They will unblock it within minutes.

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Roushh wrote:

Call customer care. They will unblock it within minutes.

Called so many times since yesterday they say card is active and there is no problem from our end talk to merchant, what else can you expect from such fools

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Deal Brigadier
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use ur card day after tomo. till then dont try to use it. dont even try tomo whole day.

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drupal wrote:

Called so many times since yesterday they say card is active and there is no problem from our end talk to merchant, what else can you expect from such fools

Different experience. My father once blocked his card and we called the customer care and the cc guy verified his details and sent us to IVR again to fill card details and the card was unblocked.

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rajrocks wrote:

use ur card day after tomo. till then dont try to use it. dont even try tomo whole day.

Ok bro I will try that also
You mean for 24 hours don’t even touch the card?

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drupal wrote:

Ok bro I will try that also
You mean for 24 hours don’t even touch the card?

touch ur card only on 13th march. till then dont.

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drupal wrote:

Ok bro I will try that also
You mean for 24 hours don’t even touch the card?

You can touch the card all right. Don’t use it.

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Roushh wrote:

Different experience. My father once blocked his card and we called the customer care and the cc guy verified his details and sent us to IVR again to fill card details and the card was unblocked.

I also un-blocked many time through ivr and imobile , but this blockage is from 3D secure
Card is not showing as blocked on iMobile and IVR also after entering card details response comes as " your card is already un-blocked and ready for all types of transactions"

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rajrocks wrote:

touch ur card only on 13th march. till then dont.

What is exact cooling period 24 hours or 2 days?

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Blogger
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Never faced this with vbv bro, so no idea about the same. Try logging into vbv portal with your card number, look for any reset/ unblock options.

Asking ICICI CC about this issue is like asking aliens about this world activities as it’s an add-on security services from Visa.

PS: Do try after 48 hrs of locking as @rajrocks bro mentioned above.

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Deal Subedar
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A2Zdeals wrote:

mark screenshot to [email protected]
wait for today eod and then attempt again

Should I wait mail reply before attempting the transaction again?

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drupal wrote:

Should I wait mail reply before attempting the transaction again?

Yes u should wait

Missing
Deal Subedar
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seems only the VBV feature has been blocked. not faced this issue, as I use a PIN I can not forget.
do not make any transaction for 48 hrs. then call CC can specifically indicate that only the VBV feature is blocked and you want to unblock it.

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panchabhut wrote:

seems only the VBV feature has been blocked. not faced this issue, as I use a PIN I can not forget.
do not make any transaction for 48 hrs. then call CC can specifically indicate that only the VBV feature is blocked and you want to unblock it.

I never got option to set a pin I received otp only

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drupal wrote:

I also un-blocked many time through ivr and imobile , but this blockage is from 3D secure
Card is not showing as blocked on iMobile and IVR also after entering card details response comes as " your card is already un-blocked and ready for all types of transactions"

So, you’re a serial offender of getting your card blocked? If nothing works then call ICICI cc and ask them to issue you new debit card and permanently block the current one.

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sardasa wrote:

So, you’re a serial offender of getting your card blocked? If nothing works then call ICICI cc and ask them to issue you new debit card and permanently block the current one.

Not like that
I am old user of icici
and it happened rarely
I am not an offender
Try to understand my issue first

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drupal wrote:

Not like that
I am old user of icici
and it happened rarely
I am not an offender
Try to understand my issue first

I am also using ICICI since Feb 2010 and never got it blocked.

A2z1
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drupal wrote:

Not like that
I am old user of icici
and it happened rarely
I am not an offender
Try to understand my issue first

This is peculiar case & I have faced the same long ago.
Better raise & wait for some time. Hurrying up won’t help.
Usually ICICI CC replies in 2 working days.
If you don’t get reply let me know I will share escalation email id.

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