INFO:Alipay Balance service will be terminated ...

INFO:Alipay Balance service will be terminated by January 1, 2017

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1. What does it mean by “the Alipay balance service will be terminated”?

This means that starting from January 1, 2017 (PDT), Alipay will no longer provide the Alipay balance service and customers can no longer maintain a balance in their profile for future payments.
2. What if I still have remaining balance by January 1, 2017 (PDT)?
Remaining balance ≤ 30USD
After the Alipay balance service is terminated, you will get an AliExpress coupon with an approximated value. You can continue to shop in AliExpress using the coupon within one year.

Remaining balance > 30USD
After the Alipay balance service is terminated, your remaining balance will be kept as a pending refund. You can withdraw it to your bank account.

You can visit (https://intl.alipay.com/fund/refundReco...tm) to check and withdraw the pending refund starting from mid-January. Please note that a minimum service fee of US $15.00 may be charged for each bank transfer.
3. When will I receive the coupon?

You will receive the coupon starting from mid-January. You can visit (https://coupon.aliexpress.com/buyer/coupon/list...) to check the coupon.
4. How to withdraw the remaining balance to my bank account starting from mid-January?

1) Visit (https://intl.alipay.com/fund/refundReco...tm) to check the pending refund;

2) Select the pending refund and click “Transfer to";

3) Select “BankTransfer”, provide your bank account details on the following page and submit. Please note that a minimum service fee of US $15.00 may be charged for each bank transfer and normally you will receive the money within 7-10 working days.

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