I got a Raksha TPA corporate medical insurance policy for me and my family members. Before 6 months my mother was diagnosed with skin cancer. I submitted all the documents for the claim but Raksha TPA is asking for the same documents again and again. They sometimes inform that they are processing the claim and later again call me up and deny to process the claim asking for the same things. I even submitted original receipt and discharge summery twice but nothing is happening. One thing I am sure about is that this company is a big cheat and I am not able to find any escalation matrix. Already sent the email to IRDA & Bima Lokpal but they are busy in sleeping.
Any suggestions to get the money out of their pocket else I will lose my trust in so called “Insurance”.