Hot Deal

Jio ADD On data problem

1602°
Deal Subedar
TheAce

Guys I recently bought a jiofi device and recharged my sim with 399 plan which gives 1.5GB/day. I received a ADD ON voucher in my account which gives 1.5GB/day extra. I successfully redeemed the ADD On voucher but I am not receiving any benefit from that voucher. Once my regular 1.5GB/day is over, my speed reduced to 50kbps although I should get additional 1.5GB/day.

Any useful information/solution regarding this will be appreciated. /\

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Deal Subedar Deal Subedar
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Guys please help

Deal Cadet Deal Cadet
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Add on voucher on active state on your account? Share screenshot

Deal Subedar Deal Subedar
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Yes it’s active https://cdn0.desidime.com/attachments/photos/592456/original/IMG_20191024_224715.jpg?1571937478

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Deal Newbie Deal Newbie
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Is this solved your problem buddy? Recharging your phone with new add on or topup

Deal Subedar Deal Subedar
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No bro it didn’t solve the issue.

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Cool Cool
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Same happened to me.. they said voucher can be used with my old device only so I didn’t tried and gave up

Deal Newbie Deal Newbie
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i recharged for 1year 2gb/day.. i got ADD ON 2gb/day . But now i changed my phone and then ADD ON is still there but can’t use it.. i just gave up..coz i changed
the device

Deal Newbie Deal Newbie
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I have recharge my Jio number with add on pack 51 but I don’t get any data.. customer care says it’s refunded to dealer but when I check statement 51 recharge is successful..

Deal Cadet Deal Cadet
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Same thing happened with me now my note 7 is stolen by someone now cc care guys dined that u can’t able to use on other device

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