JIO call drop on Android 6

243°
Deal Subedar
Par_

Hi,
i was facing too many call drop on my 3 phone in family and other caller getting my number mostly unreachable.
so i raised complain to Jio.
Jio executive gave solution that you have phone with Android 6 and its not supported by JIO VoLte. so update to Android 7.

Later i received this SMS:
Dear Customer,
Further to your Complaint number SR00000xxx we find that your device software needs an urgent upgrade. Please follow this path to upgrade : Settings→About Phone→Software Updates→Update Now. If your problem still persists, or you need any further support, please call us on 199 or write to [email protected].
Thank You,
Team Jio

i have 3 phone 1.Redmi 3s, 2.Redmi 4A, 3.Redmi note 3
and still Android 7 is not released by MIUI.

any one facing such issue?

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Deal Major Deal Major
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https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif jio jio jio… well jio works well on android 6.0 that person may be using 4 or 5 version
Deal Subedar Deal Subedar
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firstly it is not call drop but network binding/logging of redmi/mi. I m also facing same problem with rn3 but my next door neighbor has moto and he never goes out of reach. wen i realize problem then i put phone on airplane mode for a while and after that it works…i think redmi is not changing bands as some times jio band changes between 40/3/5. i am facing same problem with unlocked airtel 4g router. to bring back connectivity i need to switch off and switch again whereas jiofi always work.

Deal Subedar Deal Subedar
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Do you have idea of any permanent solution please? https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

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Entertainer Entertainer
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Which phone model do u have??
I mean out of 3 phone u mentioned in which phone u are facing this error??

Deal Subedar Deal Subedar
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facing issue in all three models. and JIO gave same suggestion to update to Android 7.

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Deal Subedar Deal Subedar
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I’m Using 3S Prime.. I’m not facing such issue.. Need to restart when calls don’t get connected and it happens 2ice a week

Deal Subedar Deal Subedar
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u r not facing or facing since u need to restart .:roll: https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif
i face 2-3 /week not reachable issue.

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Deal Subedar Deal Subedar
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4A with version 6
no issue

Deal Cadet Deal Cadet
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My phone Honor 6x couldn’t place any call after I updated to Android Nougat. Everytime I tried calling it used to disconnect. The only solution was to get a new duplicate sim which had no issues afterwards.

Deal Lieutenant Deal Lieutenant
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https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif I would never update my new honor 6x
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Deal Subedar Deal Subedar
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why you’re using jio4Gvoice app ? dont have volte ?

i have this problem in Redmi 4G (no volte), but bought Redmi note 4 (volte) => not a single drop till now and no need to ON data or jio4Gvoice app, jio4Gvoice app makes mobile hanging.

Deal Newbie Deal Newbie
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this problem was frustrating: it is a MIUI problem. But I am now using a custom ROM on all my phones so everything is okay https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Deal Cadet Deal Cadet
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Exactly. First I thought its network issue. Then later I saw my friends moto which is working fine. Its totally irritating. Sometimes even in stong network data comes in 1kBps speed. Later I have to switch off data and on.

There’s no solution other than changing rom?

Deal Cadet Deal Cadet
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Try experimenting with different Modem firmwares.

Deal Cadet Deal Cadet
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Hehe.. Thanks man!

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