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kotak 811 issues

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Deal Cadet
Bhalla_here

does anyone getting issue in funding the kotak 811 bank account using debit card?

i am getting the following error while funding

net:ERR_CONNECTION_RESET

this happens when i enter the OTP and it is coming back to the 811 appliction from the payment gateway. Although the payment gets deducted but 811 does not get credited always.

tried with 4 different debit cards from visa master and rupay as well.

anyone here?

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Deal Newbie Deal Newbie
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With me

Deal Cadet Deal Cadet
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Is it everytime with you?

Deal Newbie Deal Newbie
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But money credit after 4 hours in my kotak account

Deal Cadet Deal Cadet
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Yes it is …my 10k is not yet credited which was funded on 5th dec.

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Deal Cadet Deal Cadet
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Not credited since last 14 days, already raised an complaint

Deal Cadet Deal Cadet
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With same error?

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Deal Cadet Deal Cadet
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I checked their twitter account too.
So many people getting this issue.

Something is really wrong with them these dys

Deal Captain Deal Captain
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Same happened with me yesterday. 7k stuck.
Faced same error for the first time yesterday, although I have used the debit card before almost 8-10 times to fund the kotak account.

Edit: Just checked. 7k got credited to my Kotak account, maybe after some hours of making txn.

Deal Lieutenant Deal Lieutenant
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@gaurav.dahiya @DealDimers Any other Digital savings account, other than DBS Digi and this one, which allows credit of funds via DC? Please let me know if possible. Thanks.

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Finance Ninja Finance Ninja
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m also facing same problem since last 7 days using Visa, RuPay & mastercard.

but everyday my money automatically credited after 4-5hrs.

Deal Cadet Deal Cadet
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Yes it gets credited. But my 10k is still pending which was funded via rupay.

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Deal Cadet Deal Cadet
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As per twitter,they say that this is a technical glitch and they are working on it.

Cool Cool
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pls post here if the issue is fixed

Finance Ninja Finance Ninja
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issue is not fix yet.

today loaded 5k + 5K via RuPay card at 11:30am, transaction not successful that time but just checked both amount credited now.

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Deal Cadet Deal Cadet
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I am waiting too… https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
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Phata poster nikla kotak

Deal Cadet Deal Cadet
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Any update?
is this issue resolved?

Cool Cool
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no

Deal Cadet Deal Cadet
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i am not sure a bank can just sit around when they have issue in their payment gateway itself. From a technical point of view, this should be priority 1 severity high issues for them.

Deal Cadet Deal Cadet
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Almost 20 days now, but still no update on refund …

Deal Cadet Deal Cadet
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where it is pending ? On acquirer bank or issuer bank?

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Cool Cool
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any update? worst service till now issue is not solved

Deal Cadet Deal Cadet
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Not yet. same issue

Cool Cool
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got my money dude..they credited yesterday:D check yours

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Deal Cadet Deal Cadet
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30 days passed, still no update on the amount stuck from either of the banks https://cdn3.desidime.com/assets/textile-editor/icon_sad.gif

Deal Cadet Deal Cadet
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My 2 trx were failed, out of which one got credited yesterday.

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Deal Subedar Deal Subedar
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Dnt add money to kotak. Its waste now. They have not resolved issue.

Deal Cadet Deal Cadet
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Strange.
@TEMPER had a chat with their manager in customer care, he assured him that the issue be resolved EOD (yesterday)

Cool Cool
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its working now.. money crediting within 2/3 minutes

Deal Cadet Deal Cadet
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Limit set per transaction.
10k max

Cool Cool
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worst move..

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Deal Subedar Deal Subedar
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Kotak 811 is becoming worst day by day.Closing kotak account now.
Suggestions needed for opening SBI account with debit card for discount on fk,Amazon,sd.

Deal Cadet Deal Cadet
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Rupay, although written as supported by app, but transaction never go through.

Yet to find rupay bin numbers which go through payzapp.

Deal Cadet Deal Cadet
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Kotak ka ek aur naya vaar. 48 hours timeline.
@TEMPER here is the issue with ur funding
@rpal grinning

Deal Subedar Deal Subedar
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These days i feel SBI is many times better than kotak when considering their services

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Deal Newbie Deal Newbie
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How did you raise a complaint? Same problem happened to me.

Deal Cadet Deal Cadet
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use the app to raise complaint

Deal Cadet Deal Cadet
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well the funding of account using debit card is instant. as verified today.

Cool Cool
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but they limited to only 3 transactions per month 🤨

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