kotak 811 issues
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does anyone getting issue in funding the kotak 811 bank account using debit card?
i am getting the following error while funding
net:ERR_CONNECTION_RESET
this happens when i enter the OTP and it is coming back to the 811 appliction from the payment gateway. Although the payment gets deducted but 811 does not get credited always.
tried with 4 different debit cards from visa master and rupay as well.
anyone here?
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Is it everytime with you?
But money credit after 4 hours in my kotak account
Yes it is …my 10k is not yet credited which was funded on 5th dec.
Not credited since last 14 days, already raised an complaint
With same error?
I checked their twitter account too.
So many people getting this issue.
Something is really wrong with them these dys
Same happened with me yesterday. 7k stuck.
Faced same error for the first time yesterday, although I have used the debit card before almost 8-10 times to fund the kotak account.
Edit: Just checked. 7k got credited to my Kotak account, maybe after some hours of making txn.
@gaurav.dahiya @DealDimers Any other Digital savings account, other than DBS Digi and this one, which allows credit of funds via DC? Please let me know if possible. Thanks.
m also facing same problem since last 7 days using Visa, RuPay & mastercard.
but everyday my money automatically credited after 4-5hrs.
Yes it gets credited. But my 10k is still pending which was funded via rupay.
As per twitter,they say that this is a technical glitch and they are working on it.
pls post here if the issue is fixed
issue is not fix yet.
today loaded 5k + 5K via RuPay card at 11:30am, transaction not successful that time but just checked both amount credited now.
I am waiting too…
Phata poster nikla kotak
Any update?
is this issue resolved?
i am not sure a bank can just sit around when they have issue in their payment gateway itself. From a technical point of view, this should be priority 1 severity high issues for them.
Almost 20 days now, but still no update on refund …
where it is pending ? On acquirer bank or issuer bank?
any update? worst service till now issue is not solved
Not yet. same issue
Dropping email will certainly do something . here are their emails:
[email protected],
[email protected],
[email protected]
got my money dude..they credited yesterday:D check yours
30 days passed, still no update on the amount stuck from either of the banks
My 2 trx were failed, out of which one got credited yesterday.
Dnt add money to kotak. Its waste now. They have not resolved issue.
Strange.
@TEMPER had a chat with their manager in customer care, he assured him that the issue be resolved EOD (yesterday)
its working now.. money crediting within 2/3 minutes
Limit set per transaction.
10k max
worst move..
Kotak 811 is becoming worst day by day.Closing kotak account now.
Suggestions needed for opening SBI account with debit card for discount on fk,Amazon,sd.
Rupay, although written as supported by app, but transaction never go through.
Yet to find rupay bin numbers which go through payzapp.
These days i feel SBI is many times better than kotak when considering their services
How did you raise a complaint? Same problem happened to me.
use the app to raise complaint
well the funding of account using debit card is instant. as verified today.
but they limited to only 3 transactions per month 🤨
With me