Lazypay bookmyshow fraud - help needed

Lazypay bookmyshow fraud - help needed

124°
Giphy
Deal Subedar
23
2584
54

Yesterday there were 2 unauthorized txns on my bookmyshow account for 2125 each, total 4250 for purchase of gift cards. The payment was made via lazypay.

I contacted bookmyshow and they have raised an incident and said they need 48hrs to investigate. I contacted lazypay they were not that helpful. They said file cyber crime FIR and we will look into it.

If someone has experienced this please advise what to do. Should I pay lazypay dues on 18th? Will it affect my credit score if I don’t pay?

Also please delink lazypay from all accounts. Not a safe payment option as no otp is asked.

13 Comments  |  
6 Dimers
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Deal Captain
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If I’m not wrong, lazypay requires otp for each transaction then how did that person get otp?

Kgf
Deal Subedar
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1137
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Someone you know must have transacted.

15ec882d723737c537ed6785a9cd5f5b
Perfectionist
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7H4NO5 wrote:

If I’m not wrong, lazypay requires otp for each transaction then how did that person get otp?

In Zomato for example, it doesn’t ask otp if you have linked once

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Deal Captain
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8471
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avgn wrote:

In Zomato for example, it doesn’t ask otp if you have linked once

That is the case with every wallet linked to zomato account. I don’t think it’s the same with BMS.

Giphy
Deal Subedar
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2584
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7H4NO5 wrote:

If I’m not wrong, lazypay requires otp for each transaction then how did that person get otp?

It didn’t ask for otp since it was linked with bookmyshow. My phone was switched off when these transactions took place.

Giphy
Deal Subedar
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2584
54
G-Gowda wrote:

Someone you know must have transacted.

Haven’t shared my bookmyshow account with anyone

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Deal Captain
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8471
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adnan_d92 wrote:

Haven’t shared my bookmyshow account with anyone

You would have kept similar password for other sites and from one of those your account details might have leaked.
If the gvs are not used by the hacker yet then bms shall block those. Ask ip address of the person who logged into your bms account. They might ask to file FIR to provide such information.

Bal ganesh
Deal Lieutenant
94
3868
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With digitization comes hacking for which we+Service providers+govt+Police are not yet ready.
If something goes wrong its chaos even for the most educated.
Govt should bring law with strict punishment for cyber crimes including OTP sharing cases(to reverse txn in 72hrs like in China-UnionPay) and make it easy to file FIR

Giphy
Deal Subedar
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2584
54
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7H4NO5 wrote:

You would have kept similar password for other sites and from one of those your account details might have leaked.
If the gvs are not used by the hacker yet then bms shall block those. Ask ip address of the person who logged into your bms account. They might ask to file FIR to provide such information.

filing FIR is the pain.. yes its a similar password.. hopefully BMS can give a good resolution

Missing
Deal Newbie
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20
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@adnan_d92. I faced exact same issue today. I contacted both BMS and Lazypay. Did you file the FIR? Lazypay was saying that there is some online portal for filing cybercrime complaints like this. Do you have that portal details?

Giphy
Deal Subedar
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2584
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harimailer wrote:

@adnan_d92. I faced exact same issue today. I contacted both BMS and Lazypay. Did you file the FIR? Lazypay was saying that there is some online portal for filing cybercrime complaints like this. Do you have that portal details?

There is no way to do this online.. I’m waiting for bookmyshow to get back to me

Giphy
Deal Subedar
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2584
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Update – received full refund from bookmyshow!
BookMyShow is really the best when it comes to customer service.

Missing
Deal Newbie
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i experienced d same on bookmyshow….i entered my debit card details n got otp , but payment was incomplete n i was tedirected to lazypay page to rety d payment n then no otp was asked n payment was successfull n money was debuted too. since then i m gettint calls n messages from lazypay dt i m yet to make a payment of somewhat 700/- whcih i did on lazypay…….how come ? I hv told dem i file a complaint if they dont stop calling me coz d money was debited already

Missing