Leeco India Pathetic Customer Support

Leeco India Pathetic Customer Support

Score: 3 Votes: 3
Score: 3 Votes: 3
Score: 3 Votes: 3
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Deal Cadet
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Hi Guys, Please be aware if you buying any product of Leeco specially from Lamall.com. I have purchased a Le2 from their official website on 28th June and I got it on 1st July after opening I saw a little dent on top of the body and also it was heating a lot while charging so I placed a return request on 2nd July on their website. After placing return request i saw a this message “Your application has been successfully submitted. Waiting for customer service processing” My application number was 2016070200014. After that I have waited for 5-6 days and then i started calling them on customer care numbers but I did not get any satisfactory response yet. Now even after 10 days my phone is not picked up and I have mailed also but not getting replies from them. I have tried to contact them on their facebook also but their also they are not responding. On their website its clearly mentioned that they have 10 days no question asked return policy still they are doing like this.

21 Comments  |  
11 Dimers
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Deal Major
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This is called Le2 ….we cant do anything about CS, All this Chinese brands are same…

Hacker detected
Deal Subedar
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all companies are same
they do not fulfil what they promise

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Deal Lieutenant
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@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Just be careful before giving your phone to LeEco…. Read these… https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

http://forum.le.com/in/index.php?threads/compan...

http://forum.le.com/in/index.php?threads/replac...

My phone is working fine but I am quite alarmed after reading these threads… https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

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Deal Cadet
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@vijkap201 wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Just be careful before giving your phone to LeEco…. Read these… https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

http://forum.le.com/in/index.php?threads/compan...

http://forum.le.com/in/index.php?threads/replac...

My phone is working fine but I am quite alarmed after reading these threads… https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif


But I have requested them for return not for replacement.

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Deal Lieutenant
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@vicky_babbar007 wrote:

@vijkap201 wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Just be careful before giving your phone to LeEco…. Read these… https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

http://forum.le.com/in/index.php?threads/compan...

http://forum.le.com/in/index.php?threads/replac...

My phone is working fine but I am quite alarmed after reading these threads… https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif


But I have requested them for return not for replacement.


Bro, go through the threads and decide what is best for you… https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Img 20160213 075144
Deal Subedar
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Maine bola tha na ki " Le mat Le"

9rbyurp
Deal Subedar
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@vijkap201 wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Just be careful before giving your phone to LeEco…. Read these… https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

http://forum.le.com/in/index.php?threads/compan...

http://forum.le.com/in/index.php?threads/replac...

My phone is working fine but I am quite alarmed after reading these threads… https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif


All is well…all is well
Its more then 10 days Le CC never contacted and not responding….

Giphy 5
Deal Captain
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Simple reason why they named the company Le (give) and not De (take back) guys ! https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

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Deal Lieutenant
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tweet them on twitter https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

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Deal Subedar
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@shivanshu.k507 wrote:

aur lo china ka mallll !!!!! https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif


To India ka maal kaunsi Indian company bech rahi hai, sabhi to made in china hai, at least 90% of the components are sourced from China https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

9rbyurp
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@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Todays Update

Your return request has been approved by customer service. Our logistic service team will come to the address listed in the return request to pick up the device between 16:00 and 19:00. You can use XXXXXXXXXXX as ref No. to track your package by visiting BlueDart website http://www.bluedar...m/ Waiting for after-sales processing.

Also Bluedart called for pickup today

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Deal Cadet
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@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Todays Update

Your return request has been approved by customer service. Our logistic service team will come to the address listed in the return request to pick up the device between 16:00 and 19:00. You can use XXXXXXXXXXX as ref No. to track your package by visiting BlueDart website http://www.bluedar...m/ Waiting for after-sales processing.

Also Bluedart called for pickup today


Mine status also changed to same….even time is also same…but did not get any call from bluedart.

9rbyurp
Deal Subedar
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191
2541
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@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Todays Update

Your return request has been approved by customer service. Our logistic service team will come to the address listed in the return request to pick up the device between 16:00 and 19:00. You can use XXXXXXXXXXX as ref No. to track your package by visiting BlueDart website http://www.bluedar...m/ Waiting for after-sales processing.

Also Bluedart called for pickup today


Mine status also changed to same….even time is also same…but did not get any call from bluedart.


I didnt got any update,,,,,hav u got related received and refund?

Missing
Deal Cadet
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73
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@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Todays Update

Your return request has been approved by customer service. Our logistic service team will come to the address listed in the return request to pick up the device between 16:00 and 19:00. You can use XXXXXXXXXXX as ref No. to track your package by visiting BlueDart website http://www.bluedar...m/ Waiting for after-sales processing.

Also Bluedart called for pickup today


Mine status also changed to same….even time is also same…but did not get any call from bluedart.


I didnt got any update,,,,,hav u got related received and refund?


Same here bro!!!! No updates…My phone was picked up on 17th July.But still there is no updates.

Tumblr n4kqg2kerk1tzsjxho3 500
Moderator
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I always read it as LELO !! Now I see why. https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

9rbyurp
Deal Subedar
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@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Todays Update

Your return request has been approved by customer service. Our logistic service team will come to the address listed in the return request to pick up the device between 16:00 and 19:00. You can use XXXXXXXXXXX as ref No. to track your package by visiting BlueDart website http://www.bluedar...m/ Waiting for after-sales processing.

Also Bluedart called for pickup today


Mine status also changed to same….even time is also same…but did not get any call from bluedart.


I didnt got any update,,,,,hav u got related received and refund?


Same here bro!!!! No updates…My phone was picked up on 17th July.But still there is no updates.


FInally money refunded after 45 days of pickup

Missing
Deal Lieutenant
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@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007 wrote:

@DealsStreet wrote:

@vicky_babbar007

Facing same issue now waiting for responce


Pls let me know if u get any response from them…


Todays Update

Your return request has been approved by customer service. Our logistic service team will come to the address listed in the return request to pick up the device between 16:00 and 19:00. You can use XXXXXXXXXXX as ref No. to track your package by visiting BlueDart website http://www.bluedar...m/ Waiting for after-sales processing.

Also Bluedart called for pickup today


Mine status also changed to same….even time is also same…but did not get any call from bluedart.


I didnt got any update,,,,,hav u got related received and refund?


Same here bro!!!! No updates…My phone was picked up on 17th July.But still there is no updates.


FInally money refunded after 45 days of pickup


Congo, bro… https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Missing