Magicpin Duped me ₹4750

Magicpin Duped me ₹4750

160°
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Deal Cadet
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I’m a magicpin merchant partner. On 28-06-2019 , 5 customers shopped ₹1000 each in my grocery shop and payed through magicpin voucher, the total Amount was ₹5000 in which magicpin deducts 5% as commission that’s ₹250 ,the remaining amount that should be transferred to my bank was ₹4,750 ,On the same day I made a request for money transfer,they used to take 2 days to transfer, but it had been 4 days I didn’t get the money,I tried to contact magicpin they told the amount is in my wallet and they will transfer the amount, on the next day when I saw magicpin merchant portal it showed that my account was put on hold when I contacted Magicpin they told some suspicious activity has taken place so we cannot transfer the amount and they Cheated me and deducted all my ₹4750 from my wallet and blocked my account,I tried to contact magicpin but they refused to pay my amount, Can any Dimer suggest me what to do next😕!

16 Comments  |  
11 Dimers
Missing
Deal Cadet
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546
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Is there no grievance support? Problem is with banks and cards, RBI has rules and there are Nodal officers/Ombudsman/Consumer court. not sure how it works wit MagicPin. Write to them and ask for Fair hearing before duping your money. They should create a ticket. If they don’t listen, gather all data you can and ask all you nearby friends to stop using magicpin. Raise a consumer court complaint and hope for the best.

Asa
Deal Major
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Looks like all 5 customers are related and magicpin assumed that you’re the 6th one of the gang

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suspended
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People shopped for ₹5000 & they paid the entire ₹5000 via wallet. Can u pls name the grocery shop if possible since wanted to check the t&c for that particular outlet along with points usage.

Images
Deal Brigadier
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getready wrote:

Looks like all 5 customers are related and magicpin assumed that you’re the 6th one of the gang

+1

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Deal Cadet
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akki4554 wrote:

Is there no grievance support? Problem is with banks and cards, RBI has rules and there are Nodal officers/Ombudsman/Consumer court. not sure how it works wit MagicPin. Write to them and ask for Fair hearing before duping your money. They should create a ticket. If they don’t listen, gather all data you can and ask all you nearby friends to stop using magicpin. Raise a consumer court complaint and hope for the best.

Already raised a complaint in Consumer helpline forum, but No use this was the reply from them https://cdn0.desidime.com/attachments/photos/577125/original/Screenshot_2019-07-25-07-46-06-979_com.android.chrome.png?1564021110

Missing
Deal Cadet
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I believe you need to file a FIR (probably u/s 420) as it was B2B transaction. Reason consumer portal didn’t help as it looks only after B2C transaction and you are not consumer in this case. As per Contract Act they are supposed to repay it to you.

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Deal Subedar
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Possible reason could be that these 5 customers were fraud and used stolen card to pay for their purchases and later on real card owner would have got these payments reversed.

Missing
Deal Cadet
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@rakshithrithvik Sorry to hear that bro, try tweeting.
I feel bad for genuine merchants who get mixed up in all of this..

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Deal Newbie
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How those 5 bought exactly 1000 each same day.. i am assuming same you are sixth ftom gang.. but as a dimer i am with you if you lost real money.. tell the exact case what was offer etc.. so we can judge better.. what was tc etc. Bcz those gonna help you in any complain.. even those freind were one of your freind.. if money was your they cant take.. only case maybe you get benifit more than that like amazon primeday 1800 case..

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Deal Cadet
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Sidhi.Baat.No.Bakwas wrote:

How those 5 bought exactly 1000 each same day.. i am assuming same you are sixth ftom gang.. but as a dimer i am with you if you lost real money.. tell the exact case what was offer etc.. so we can judge better.. what was tc etc. Bcz those gonna help you in any complain.. even those freind were one of your freind.. if money was your they cant take.. only case maybe you get benifit more than that like amazon primeday 1800 case..

Usually 2-3 member shop using magicpin daily in my shop on that day 5 different customers shopped and paid through gvs, but this idiotic frauder magic company didn’t transfer my amount and blocked my shop account!

Missing