I don’t know how but someone hacked into my mobikwik account and did two transactions of Rs 2000 and Rs 2400 to Giftxoxo and Spice digital. Raised a ticket with mobikwik but they are saying that they can’t do anything and I need to get in touch with the merchant. How can I get in touch with the merchant when I have not made the transaction. Can anyone guide me what are my options in this case?
One more thing I want to add, someone also changed mobile number in my freecharge account around the same time. The number i when I checked on truecaller is listed as Anil Rajput Paytm in MP