Myntra issue

Myntra issue

26°
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Deal Cadet
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185
400
7

Hi,
Actually I had placed my first order on myntra. The product I received was of different color and size. So, I placed an exchange request. My exchange was confirmed yesterday. But today they sent me a email saying that since they do not have the product in Stock they will not be able to exchange. That’s it nothing mentioned about refund. So, I talked to the cc executive and she was like we cannot exchange or refund. I am now stuck with this inferior and unwanted product. what should I do? Anyone have any suggestions?

7 Comments  |  
3 Dimers
Eglnfs2s7hgqaxz
Deal Subedar
4
1,165
1262
12

Is Your issue resolved or still pending

Missing
Deal Cadet
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185
400
7

It’s resolved. I escalated the matter to the higher authorities. Thanx a lot for showing concern. KG to you

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Deal Cadet
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manishreddy wrote:

Is Your issue resolved or still pending

I am sorry I forgot to quote you in my reply. Please check the above post. Thanx

Johnny sins approval
Deal Cadet
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dia12 wrote:

It’s resolved. I escalated the matter to the higher authorities. Thanx a lot for showing concern. KG to you

How u contacted the higher authorities?
My refund in Myntra Credits has been stuck and its over 10 days now.
Contacted myntra several times but always they say we have raised a complaint and it will be resolved within 48 hrs.

Till now I haven’t got the refund.

Eglnfs2s7hgqaxz
Deal Subedar
4
1,165
1262
12
Expand
Sins1995 wrote:

How u contacted the higher authorities?
My refund in Myntra Credits has been stuck and its over 10 days now.
Contacted myntra several times but always they say we have raised a complaint and it will be resolved within 48 hrs.

Till now I haven’t got the refund.

Then you should definitely ask @dia12 for help 😉

Eglnfs2s7hgqaxz
Deal Subedar
4
1,165
1262
12
dia12 wrote:

It’s resolved. I escalated the matter to the higher authorities. Thanx a lot for showing concern. KG to you

Want to know how you contacted “Higher Authorities”, this seems but unique

Johnny sins approval
Deal Cadet
0
58
194
14
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manishreddy wrote:

Then you should definitely ask @dia12 for help 😉

I really need help, my issue is not getting resolved. Money is still stuck.

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