Need help for Amazon again

137°
Deal Captain
AmyG

My friend made her amazon account with my referral link. She made her first purchase as Coolpad note 3 lite handset. Unfortunately she received a defective handset. She contacted Amazon and they replaced her phone after watching defect in that.
But now, Amazon is neglecting our refer benefit by saying that She had replaced her first order so you both will not get any refer benefits.
When she asked what was her mistake if she received a defective handset, then amazon cc just disconnected the chat session by saying that We can’t help you anymore in this matter.

Please give me any suggestion what should we do against Amazon?

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18 Comments  |  
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Deal Subedar Deal Subedar
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Mmmm contact cc again, they are generous they will give referral benefit.

Deal Captain Deal Captain
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@kanz wrote:

Mmmm contact cc again, they are generous they will give referral benefit.

Hmm I will contact this time.

Entertainer Entertainer
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@kanz wrote:

Mmmm contact cc again, they are generous they will give referral benefit.


yes, rightly said by kanz, contact them again and tell them that it’s not returned, it’s replaced due to their fault. So, they have to add referral benefits. If cc disconnects, call toll free number and escalate the matter.

Deal Subedar Deal Subedar
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@Amit Goyal wrote:

@kanz wrote:

Mmmm contact cc again, they are generous they will give referral benefit.

Hmm I will contact this time.

And Amit bro if they don’t give give your referral, I ll place order. As I shop frequently on Amazon https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

Deal Lieutenant Deal Lieutenant
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@Amit Goyal wrote:

Tagging @abhimahajan980242 , @Plato , @Deal-Kwik , @pjsandyy , @KuttaJi i.e. Dogy bro
Your suggestion can certainly help me

cant comment as i have never tried refer and earn or
never got any product from amazon with asituation of replacement…
But still you can email them email the same msg 10times https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif thats what i do when i dont get any rply
or
call toll free number and say them
as its amazon https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Deal Lieutenant Deal Lieutenant
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Or brother if nothing happens the
Go to @kanz to get your benefits https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Colonel Deal Colonel
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@Amit Goyal

If your problem is not solved yet from Amazon cc, you can contact them on Twitter or through email. These are also best options.

Deal Lieutenant Deal Lieutenant
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@Magus

OP really needs ur valuable suggestion anything regarding amazon issue…

Critic Critic
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@chetanc12 wrote:

@Magus

OP really needs ur valuable suggestion anything regarding amazon issue…



Why me? https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

I’ve never utilised their referral offer. Talking to a senior executive may help him. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Newbie Deal Newbie
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Ist order should not be returned or replaced and
Is 30 days over till product delivered

Deal Captain Deal Captain
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@Magus wrote:


@chetanc12 wrote:

@Magus

OP really needs ur valuable suggestion anything regarding amazon issue…



Why me? https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

I’ve never utilised their referral offer. Talking to a senior executive may help him. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

thnx bro https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Captain Deal Captain
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@Magus wrote:


@chetanc12 wrote:

@Magus

OP really needs ur valuable suggestion anything regarding amazon issue…



Why me? https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

I’ve never utilised their referral offer. Talking to a senior executive may help him. https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

sry I mean Dada https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Deal Captain Deal Captain
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@Deal-Kwik wrote:

@Amit Goyal

If your problem is not solved yet from Amazon cc, you can contact them on Twitter or through email. These are also best options.

good option…thnx bro https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Captain Deal Captain
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@pjsandyy wrote:

@Amit Goyal wrote:

Tagging @abhimahajan980242 , @Plato , @Deal-Kwik , @pjsandyy , @KuttaJi i.e. Dogy bro
Your suggestion can certainly help me

cant comment as i have never tried refer and earn or
never got any product from amazon with asituation of replacement…
But still you can email them email the same msg 10times https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif thats what i do when i dont get any rply
or
call toll free number and say them
as its amazon https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

You should try…You are something more than us https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Deal Captain Deal Captain
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@yuvi1998 wrote:

Ist order should not be returned or replaced and
Is 30 days over till product delivered

Replacement do not cover under this offer. however 1st order must not be returned.

Deal Lieutenant Deal Lieutenant
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@Amit Goyal wrote:

@yuvi1998 wrote:

Ist order should not be returned or replaced and
Is 30 days over till product delivered

Replacement do not cover under this offer. however 1st order must not be returned.

hey now whats the status ..!
is your query being solved..?

Deal Captain Deal Captain
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@pjsandyy wrote:

@Amit Goyal wrote:

@yuvi1998 wrote:

Ist order should not be returned or replaced and
Is 30 days over till product delivered

Replacement do not cover under this offer. however 1st order must not be returned.

hey now whats the status ..!
is your query being solved..?
No.
At last, the senior executive told that my friend must not have signed up on the same day when I sent link. He argued that If the person (to whom you are referring) clicks and doesn’t make its account (Within that day of click) , then we will not get refer benefits.

Now its 4-5 months old story that she made her account on the same day or not. So I accepted at last https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

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