Need Help for Amazon Closed Account
Hello Dimers,
I need your help, suddenly today i got email
Hello,
We closed this account because our records show that we closed another account of yours for not meeting the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders with our site.
If you had open orders on this account, those orders were cancelled and refunded when we closed the account.
Any digital content that you purchased with this account is still available to you. To access the content, click the “Manage Your Kindle” link on the Your Account menu on Amazon.in (https://www.amazon.in/youra...nt).
If you would like to appeal this decision, please reply to this email to reach an account specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.
Sincerely,
I was having orders in process as well as gift card balance and also the gift card of Rs.900/- of savings day yet to come.
Please help me.
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@Name wrote:
may be u having another amazon account with smiler address/mobile no/name
and they tracked u this timesolution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary
Are you sure they will temporary active it?
Looks like it’s worth a try to get your account temporarily activated.
Do you have multiple accounts? When was the last time you operated them?
Request them they will temporally activate to use gift balance
@cody wrote:
Seems difficult , i have also suffered the loss.
@B@R_0_0_D wrote:
@cody wrote:
Seems difficult , i have also suffered the loss.
u also
@kirankumar143 wrote:
Request them they will temporally activate to use gift balance
any way to contact them through chat?? as to chat through chat i need to sign in.
@B@R_0_0_D wrote:
@cody wrote:
Seems difficult , i have also suffered the loss.
So they will not return the GV??
Also i was to receive 900GV to 1st and 2nd July purchase.
@Name wrote:
may be u having another amazon account with smiler address/mobile no/name
and they tracked u this timesolution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary
Having 3-4 accounts with similar address is never a problem with amazon and such bans would be as a result of misusing their offers through multiple accounts repeatedly.
@cody Have you made multiple purchases using different accounts or ordered for someone else?
@ranjithsai01 wrote:
@Name wrote:
may be u having another amazon account with smiler address/mobile no/name
and they tracked u this timesolution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary
Having 3-4 accounts with similar address is never a problem with amazon and such bans would be as a result of misusing their offers through multiple accounts repeatedly.
@cody Have you made multiple purchases using different accounts or ordered for someone else?
no
@cody wrote:
@ranjithsai01 wrote:
@Name wrote:
may be u having another amazon account with smiler address/mobile no/name
and they tracked u this timesolution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary
Having 3-4 accounts with similar address is never a problem with amazon and such bans would be as a result of misusing their offers through multiple accounts repeatedly.
@cody Have you made multiple purchases using different accounts or ordered for someone else?
no
If you have not done anything then reply to the mail and ask them to review it. Sometimes due to shared address/shared IP there might be a chance of a decision gone wrong. Ask them the reason for ban and give them the list of accounts you have. Hope none of your accounts have been used for policy abuse.
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may be u having another amazon account with smiler address/mobile no/name
and they tracked u this time
solution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary