Need Help for Amazon Closed Account

Need Help for Amazon Closed Account

Score: 3 Votes: 3
Score: 3 Votes: 3
Score: 3 Votes: 3
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Deal Captain
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Hello Dimers,

I need your help, suddenly today i got email

Hello,

We closed this account because our records show that we closed another account of yours for not meeting the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders with our site.

If you had open orders on this account, those orders were cancelled and refunded when we closed the account.

Any digital content that you purchased with this account is still available to you. To access the content, click the “Manage Your Kindle” link on the Your Account menu on Amazon.in (https://www.amazon.in/youra...nt).

If you would like to appeal this decision, please reply to this email to reach an account specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.

Sincerely,

I was having orders in process as well as gift card balance and also the gift card of Rs.900/- of savings day yet to come.

Please help me.

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13 Comments  |  
7 Dimers
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Deal Subedar
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may be u having another amazon account with smiler address/mobile no/name
and they tracked u this time

solution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary

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Deal Captain
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@Name wrote:

may be u having another amazon account with smiler address/mobile no/name
and they tracked u this time

solution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary


Are you sure they will temporary active it?

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Deal Lieutenant
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Looks like it’s worth a try to get your account temporarily activated.

Do you have multiple accounts? When was the last time you operated them?

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Deal Cadet
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Request them they will temporally activate to use gift balance

ad bot
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Ad Bot

I found this sponsored content on one of the ad networks.

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Deal Captain
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@raghupro wrote:

Looks like it’s worth a try to get your account temporarily activated.

Do you have multiple accounts? When was the last time you operated them?


I never operated them.

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Deal Captain
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@kirankumar143 wrote:

Request them they will temporally activate to use gift balance


any way to contact them through chat?? as to chat through chat i need to sign in.

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Deal Lieutenant
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@Name wrote:

may be u having another amazon account with smiler address/mobile no/name
and they tracked u this time

solution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary


Having 3-4 accounts with similar address is never a problem with amazon and such bans would be as a result of misusing their offers through multiple accounts repeatedly.

@cody Have you made multiple purchases using different accounts or ordered for someone else?

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Deal Captain
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@ranjithsai01 wrote:

@Name wrote:

may be u having another amazon account with smiler address/mobile no/name
and they tracked u this time

solution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary


Having 3-4 accounts with similar address is never a problem with amazon and such bans would be as a result of misusing their offers through multiple accounts repeatedly.

@cody Have you made multiple purchases using different accounts or ordered for someone else?


no

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Deal Lieutenant
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@cody wrote:

@ranjithsai01 wrote:

@Name wrote:

may be u having another amazon account with smiler address/mobile no/name
and they tracked u this time

solution – reply on that mail and tell him that u have remaining balance in your account
they will unblock your account temporary


Having 3-4 accounts with similar address is never a problem with amazon and such bans would be as a result of misusing their offers through multiple accounts repeatedly.

@cody Have you made multiple purchases using different accounts or ordered for someone else?


no


If you have not done anything then reply to the mail and ask them to review it. Sometimes due to shared address/shared IP there might be a chance of a decision gone wrong. Ask them the reason for ban and give them the list of accounts you have. Hope none of your accounts have been used for policy abuse.

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