Need help/information in Amazon balance fraud

Need help/information in Amazon balance fraud

36°
Missing
Deal Cadet
102
739
15

In my friend and family circle, in last 2 weeks, 2 accounts got hacked which has amazon balance in the account.

First my friend told me that his amazon account got hacked. Hacker changed amazon account email id and placed the order for GC.

On 12th Sept, Amazon balance in my brother-in-law’s account was used in Big Bazaar giftcard. He was having Rs 2200 in Amazon balance. The account was prime and we share account for prime video. He didn’t ask me thinking I placed those orders using Amazon balance.

Complaint was raised on 21st Sept, 2019. Yet to get any update from Amazon.

Not sure whether Amazon will refund the amount or not since balance was used on 12th Sept. cry

I could not understand how so many Amazon accounts are being hacked?

6 Comments  |  
4 Dimers
Pikachu
Deal Lieutenant
11
3683
52

Amazon will surely refund in those cases. So this happened on 12th September and you contacted Amazon on 21st September. Why there is so much delay contacting to Amazon customer care?

75pe
Deal Subedar
227
2787
32

Amazon is now not just eCommerce it’s now a wallet service provider so by default for security Amazon should enable 2FA like Paytm.

75pe
Deal Subedar
227
2787
32
malikcool wrote:

Amazon will surely refund in those cases. So this happened on 12th September and you contacted Amazon on 21st September. Why there is so much delay contacting to Amazon customer care?

“He didn’t ask me thinking I placed those orders using Amazon balance”

Pikachu
Deal Lieutenant
11
3683
52
Expand
Simbha3 wrote:

“He didn’t ask me thinking I placed those orders using Amazon balance”

Ohh. That’s the reason. Now it’s upto on Amazon Call. What they will do to provide a resolution. But I hope they will refund it.

Giphy %281%29
Deal Cadet
729
685
10

Hacker access amazon account very simply. Am attach a proof https://cdn0.desidime.com/attachments/photos/586286/original/Screenshot_20190921-160306.png?1569119541

Missing
Deal Cadet
102
739
15
UndercoverDeal wrote:

Hacker access amazon account very simply. Am attach a proof https://cdn0.desidime.com/attachments/photos/586286/original/Screenshot_20190921-160306.png?1569119541

Luckily, Amazon refunded the amount.

But how 20-25 year old company is having such security breaches.?

Missing