Need help regarding American Express Gift Cards

134°
Deal Subedar
Jagsss

Friends,

I bought couple of Amex Gift cards in a recent deal on DD. However, I tried on different sites, but every time the transaction is failed.

I tried on PAYTM/Shopclues/Pepperfry etc… I’ve cross checked all the details but to no use.

I checked the card balance, it showing 5000, but transactions are still failing…. Can anyone guide me in this…

Thanks

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Deal Cadet Deal Cadet
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Facing same problem. https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

Deal Subedar Deal Subedar
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Since Morning I made 20+ transactions on almost all sites including Amazon… but none of them went through…

However amount was debited from balance for all Paytm Transactions… Dropped a mail to PAYTM cust care too… https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

Shopping Friend Shopping Friend
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Jagsss wrote:

Since Morning I made 20+ transactions on almost all sites including Amazon… but none of them went through…

However amount was debited from balance for all Paytm Transactions… Dropped a mail to PAYTM cust care too… https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


just call the helpline, i think we have to provide one additional check for debit
like VbB, SAFE KEY or pin code.

Critic Critic
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I have the same problem with online usage. It worked on Amazon.in yesterday though. I purchased an Amazon gift card for Rs 1500 and the order was processed without any problems. I had the same problem with paytm. When I contacted Paytm, they said the transaction has failed. I waited for a few days and balance on Amex card got reinstated.

Deal Subedar Deal Subedar
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@B@R_0_0_D SafeKey or PinCode was provided… Last year also I used these cards but never faced any issues… https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

@enapsper I received the same reply from Paytm… Yesterday’s Amazon transactions are appearing today in AMEX card… does that mean we can use these cards only on Amazon.. https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Deal Subedar Deal Subedar
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enapsper wrote:

I have the same problem with online usage. It worked on Amazon.in yesterday though. I purchased an Amazon gift card for Rs 1500 and the order was processed without any problems. I had the same problem with paytm. When I contacted Paytm, they said the transaction has failed. I waited for a few days and balance on Amex card got reinstated.


Can you specify after how many days the balance was reinstated.. ? For me, even after a week it’s showing as pending transactions…

Deal Lieutenant Deal Lieutenant
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now payzippy gateway started again accepting amex cards now..

don’t ever try on payu gateway because they are not at all accepting amex gift cards

CCavenue gateway accepted in all whereas snapdeal not accepting

paytm never works and money will be refunded to your account after 7 working days

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