Need urgent help about Warranty of the TV from ...

Need urgent help about Warranty of the TV from Paytm

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Dear Friends,

Planning to buy a Smart TV and have seen good discounts are going at Paytm. But worried about the Warranty. Although its mentioned as “Manufacturer Warranty” at the product description page, does it really valid?
Has anyone claimed this warranty for the TV bought from Paytm? or anyone faced issue to claim warranty?
Can you please help me?

Thank you

10 Comments  |  
4 Dimers
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Any help pls?

Bal ganesh
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Present the links of few TVs with seller name to get more response.
If seller is “Authorised” no issues at all. Bought Laptop not TV and it was/is good original..good packing..etc(Dell)

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@vmvrajan wrote:

Any help pls?


It depends on brand as well as seller.

Some brands do not provide warranty for online purchase and some provides only for purchase made from authorised seller.

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@caks2006407 wrote:

Present the links of few TVs with seller name to get more response.
If seller is “Authorised” no issues at all. Bought Laptop not TV and it was/is good original..good packing..etc(Dell)


Thanks for the reply.

The link below:
https://paytm.com/shop/p/sony-kdl-43w800d-108cm...

Seller Name: FAST SHIPMENT

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@vmvrajan wrote:

@caks2006407 wrote:

Present the links of few TVs with seller name to get more response.
If seller is “Authorised” no issues at all. Bought Laptop not TV and it was/is good original..good packing..etc(Dell)


Thanks for the reply.

The link below:
https://paytm.com/shop/p/sony-kdl-43w800d-108cm...

Seller Name: FAST SHIPMENT


I’m thinking of either Sony or Panasonic brand from this seller “Fast Shipment”
https://paytm.com/shop/p/sony-kdl-43w800d-108cm...

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Bal ganesh
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@vmvrajan
I would prefer “SONY ELECTRONICS (HYDERABAD)” with good rating+79 orders+Rs56200 2nd best. See if seller ships to ur place?

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Totally agree with @caks2006407 but I think seller sells only in Hyderabad.

Found authorised Dealers list on sony India site: https://www.sony.co.in/section/retailshops?cid=...

However no mention of paytm but you can still find if same seller sells on paytm or not. I found only Mehta E-Stores listed under Snapdeal.

No such info available on Panasonic site, better ask them 1st before buying. You can ask them on twitter on their official page: https://twitter.com/Panasonic...a/
@vmvrajan

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@caks2006407 thanks for that. But unfortunately that seller doesn’t ships to my place.

@parthponkiya8 thanks for the hint. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Chhota bheem
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Before buying do check up the company’s website and see if u find anything regarding warranty.
Recently many big electronic players were frustrated as product were sold even below cost on festival online sales, which resulted in hampering offline sales . They have taken strict action by voiding the warranty of products sold online. In case anything happens, company won’t provide warranty even though seller says so for online products.

I don’t remember their names, but do check whether ur tv brand did the same.

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@Chotta Bheem wrote:

Before buying do check up the company’s website and see if u find anything regarding warranty.
Recently many big electronic players were frustrated as product were sold even below cost on festival online sales, which resulted in hampering offline sales . They have taken strict action by voiding the warranty of products sold online. In case anything happens, company won’t provide warranty even though seller says so for online products.

I don’t remember their names, but do check whether ur tv brand did the same.


Thanks for that valuable info.
I have enquired with Panasonic CC. They have give some list like Amazon’s Cloudtail,TechFone & Frlipkart’s WSRetail, OniTechRetail,etc… as authorized dealers.
I have told them I have already bought from Paytm (though I havent at that time). They still said installation will be avaiable but charges apply.
When I asked them for Free instllation, they said they will arrange callback from their managers after enquiring.

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