Need Urgent Help - Flight Indigo

Need Urgent Help - Flight Indigo

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https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif I booked a flight from paytm of DEL-IXC for 1723+ 555cb .. 12 december .. i want to cancel it as plan change https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif its INDIGO airline..

Whats possible to reduce the loss

9 Comments  |  
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A2z1
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never booked on paytm so dont know their policy

68747470733a2f2f73332e616d617a6f6e6177732e636f6d2f776174747061642d6d656469612d736572766963652f53746f7279496d6167652f496a494c644858325841456e77673d3d2d3332383837373331382e313438326539623462333565323037313234373433353839333532312e676966
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A2Zdeals wrote:

never booked on paytm so dont know their policy

OKK https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

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BB8DealWars wrote:

OKK https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Let me try and help. (If I may) https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

Firstly , Cancel it directly by calling Indigo/logging into to “My Booking” Section of Indigo website. Here → https://www.goindigo.in/information/travel-info...

Second , Write to Paytm after Cancelling your e-ticket from Paytm app. Mention that you have directly cancelled with the Airline (which they strangely expect the customer to do) !

Third , The amount, if any, will be refunded to your Paytm wallet after deducting :
1) Cancellation charges by Indigo
2) Paytm charges 200-225 bucks
3) Cashback amount will be adjusted in cancellation refund

In all, its a cumbersome process and at the end of this whole process you may end up getting nothing! https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif


Q. Whats possible to reduce the loss ?
A. Absolutely nothing, just try the above flow and calculate if you are getting anything.

P.S. I have been through same waters in recent times. https://cdn3.desidime.com/assets/textile-editor/icon_surprised.gif

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BB8DealWars wrote:

OKK https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

IMO, don’t cancel the booking.

Because, if you do. They will adjust the cashback if cancellation charges are more than 2.5k which usually is the case.

So. You will lose both cashback and 1.7k when you cancel.

For indigo, the cancel charges are around 2.5k.

CC @DealSeeker
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masthead1 wrote:

IMO, don’t cancel the booking.

Because, if you do. They will adjust the cashback if cancellation charges are more than 2.5k which usually is the case.

So. You will lose both cashback and 1.7k when you cancel.

For indigo, the cancel charges are around 2.5k.

CC @DealSeeker

You did raise a good point here about the cashback getting reverted. However, as per the new DGCA rules, every airline has to refund at least the taxes and UDF/ADF.

I haven’t yet cancelled any tickets booked via Paytm so I am not sure about their cancellation charges as an agent. CC @19 Female Gurgaon

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DealSeeker wrote:

You did raise a good point here about the cashback getting reverted. However, as per the new DGCA rules, every airline has to refund at least the taxes and UDF/ADF.

I haven’t yet cancelled any tickets booked via Paytm so I am not sure about their cancellation charges as an agent. CC @19 Female Gurgaon

The cashback wasn’t reverted in my case.
But I didnt get any refund either. I was getting some 375 INR after deducting each and every charge. https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

OP has to see the Fare class and take a call on it.
Talking to Paytm CC will make it further clear about what she/he may get after everything is settled among Paytm, the travel website and the Airline. https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

68747470733a2f2f73332e616d617a6f6e6177732e636f6d2f776174747061642d6d656469612d736572766963652f53746f7279496d6167652f496a494c644858325841456e77673d3d2d3332383837373331382e313438326539623462333565323037313234373433353839333532312e676966
suspended
7
115
3731
88
Expand
19FemaleGurgaon wrote:

Let me try and help. (If I may) https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

Firstly , Cancel it directly by calling Indigo/logging into to “My Booking” Section of Indigo website. Here → https://www.goindigo.in/information/travel-info...

Second , Write to Paytm after Cancelling your e-ticket from Paytm app. Mention that you have directly cancelled with the Airline (which they strangely expect the customer to do) !

Third , The amount, if any, will be refunded to your Paytm wallet after deducting :
1) Cancellation charges by Indigo
2) Paytm charges 200-225 bucks
3) Cashback amount will be adjusted in cancellation refund

In all, its a cumbersome process and at the end of this whole process you may end up getting nothing! https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

________________________________________________________________________________

Q. Whats possible to reduce the loss ?
A. Absolutely nothing, just try the above flow and calculate if you are getting anything.

P.S. I have been through same waters in recent times. https://cdn3.desidime.com/assets/textile-editor/icon_surprised.gif

soooo ,, i finally cancelled keeping everything u said in mind .. total loss of 850rs , pretty acceptable , ticket fare was 1723 https://cdn1.desidime.com/assets/textile-editor/icon_confused.gif

Missing