Niki Recharge Issue

211°
Deal Cadet
monersathi

I have recharged my jio number at late hour of 5th via Niki. Recharge went into retrying. Next day morning I checked Niki, found order is successful, then but I have not received the recharge, it’s been almost 45 hours since then. Niki care is not picking up calls & also not responding to emails. What to do?

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Deal Cadet Deal Cadet
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Check whether plan is queued in Jio or not

Deal Cadet Deal Cadet
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The number presently has no plan & no recharge is in queue also.

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Deal Subedar Deal Subedar
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Never recharge on Niki.

Benevolent Benevolent
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Same happened to me for my airtel recharge before price hike. But was able to contact customer support he accepted due to rush we are facing and not getting any confirmation from airtel and we are now expecting it to be updated by next morning. But luckily it was successful before 12 and i got the recharge.

Deal Cadet Deal Cadet
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How did u contact them?

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Deal Cadet Deal Cadet
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I tried to call them 4-5 times, everytime after 2-3 min wait, IVR was telling to contact them via email

Deal Lieutenant Deal Lieutenant
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Same with me

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Deal Lieutenant Deal Lieutenant
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My electricity bill not paid after 10 days on niki

Generous Generous
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Once i had similar issue with niki.. i recharge.. it gone in coma.. i had urgent so i did recharge again.after hour. Waiting. Then both success in 3 4 h after.. one recharge gone waste.. they replied nonsense borh recharge done qhile my concern was why waited more than 1h.. if it was mentioned at trying mode.. why not failed after hour or just gave option to cancel ..

Deal Newbie Deal Newbie
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Plz help me my bill payment 20-30000 daily prepaid or postpaid

Deal Cadet Deal Cadet
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Even I paid my electricity bill and they made pending with operator status confirmed bill payment after 2 days.

Deal Cadet Deal Cadet
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Niki is one of the worst,they come out with these offers and then don’t process the payment, and then you run after them for refunds and by then the offer is over.

Benevolent Benevolent
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I am sorry i have to disagree here.
I am not sayin that people don’t face issues with niki
But from my personal experience i haven’t faced a single issue yet. I mostly use it to pay my utility bills mostly when they have the bill pe bachat offer and with Amazon pay balance but never had an issue till now.

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