OLA Cabs Charged Rs 523 for 8 KMs Ride :(

OLA Cabs Charged Rs 523 for 8 KMs Ride :(

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Deal Newbie
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Hi All,

OLA Cabs Charged me Rs 523 for 8 KMs Ride. Initial fare estimate was Rs 100 to Rs 125 but at the time of drop my family was shocked to see the charges. Is their any hope of fare review.

https://cdn0.desidime.com/attachments/photos/354693/medium/2391897Ola_Ride_Est.jpg?1481001550https://cdn0.desidime.com/attachments/photos/354704/medium/2391897Ola_Bill_8_KM_523.jpg?1481001554

Any suggestions will help me.

Cheers.

46 Comments  |  
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Deal Subedar
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They are charging for the time of journey as well. Pls check the Bill summary and update us

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Deal Cadet
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Was this in Mumbai? By the way, Uber participates in “Surge pricing” (i.e. a hiked-up fare during higher demand time-periods). Maybe it’s because of that?

181xo4jzjt06egif
Deal Lieutenant
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Was there a peak time charge mentioned during booking like 2.2x or 4x something like that? Check the bill for peak time charges.

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Deal Newbie
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Your bill is multiplied by x times in my case it was 2.5 times as it was an rush hour. So check your multiplier or post the full bill!

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Deal Major
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@hotdeals call CC, they will modify your bill, then and there itself… https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Geek
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You got hit by surge pricing . If you go through ola Facebook page, many are complaining regarding surge pricing . its high time government makes surge pricing illegal

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Deal Cadet
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yes they are charging peak time charges in MUMBAI TODAY and that too 2.5 times more

shocking
https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

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Deal Lieutenant
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one of my friend was also charged the peak time charges in mumbai today…. is there any way to solve the issue now… will CC help in this
https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

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Deal Lieutenant
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@desidude2013 wrote:

one of my friend was also charged the peak time charges in mumbai today…. is there any way to solve the issue now… will CC help in this
https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


dont pay simple. let them do what they can https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Clj ysswgaac6so
Deal Subedar
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For 3Km they charged me 200 where min charge is ₹60/3Km asked the cab driver to wait and called cc and asked them to review the fare right now or else I’m not gonna pay they said me to pay ₹70(includes ride time)

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Deal Lieutenant
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@manish_19rai wrote:

@desidude2013 wrote:

one of my friend was also charged the peak time charges in mumbai today…. is there any way to solve the issue now… will CC help in this
https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif


dont pay simple. let them do what they can https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif


the person had taken first time ride and did now know all this… ie peak time surge
https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif

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Entertainer
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Aap OLA ke peeche, OLA aapke peeche.
https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

What a fun, Sirji !

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Deal Lieutenant
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@farzimaal wrote:

Aap OLA ke peeche, OLA aapke peeche.
https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

What a fun, Sirji !


ola ke peeche kojrawall
https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Techpic
Deal Newbie
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Sorry updated location and bill details screenshot.

I have sent them mail yesterday and haven’t got any reply yet. Will call them immediately to review the charges.

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Deal Subedar
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this was only because there were no cabs near by your location op i guess…

Geek
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Thanks for the screenshot. Looks like OP paid more than 50rs/Km for Ola Taxi which is supposed to be the cheapest Taxi:roll: Ola advertises everywhere that Mini is the cheapest . I wonder what if someone takes a 50 kms ride during 5.0X surge pricing without being aware of concept of surge pricing. He would be hit with a bill of more than 3500 rupees.

@hotdeals

Complaining to Ola won’t help. Even i was a victim of Ola surge pricing. They did not reverse the amount even after complaining. Your only option is to submit a written complaint to RTO.

It’s high time Government steps in and makes surge pricing illegal.

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Entertainer
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Thats so high. https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

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Deal Cadet
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will any govt step in and look into this looting…. i doubt coz these people like drivers, maids, cleaners etc are vote banks and they dont wanna loose them….
https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

some people have been charged as high as Rs.500/- as peak time extra charges and OLA refuses to solve any issue stating that we accepted the 2.5 times surcharge condtion

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Budding Star
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Does Ola mention surge pricing multiplier while booking?

PS: Haven’t used any cab service yet.

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Deal Lieutenant
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@saurabh1 wrote:

Does Ola mention surge pricing multiplier while booking?

PS: Haven’t used any cab service yet.


Yes.

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Deal Cadet
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what about UBER + TFS

do they also show the peak pricing pop up while booking
https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

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Deal Captain
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@superwoman wrote:

what about UBER + TFS

do they also show the peak pricing pop up while booking
https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif


Why do you need cabs, @superwoman ?!! https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

https://cdn0.desidime.com/attachments/photos/354906/medium/2393591superwoman-254x300.jpg?1481001638

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Perfectionist
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@superwoman wrote:

what about UBER + TFS

do they also show the peak pricing pop up while booking
https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif


Uber does. TFS had (has?) a concept of a flat 50 surcharge for peak times. TFS has flip-flopped a few times on this surcharge.

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Ola doesn’t share surge charge with drivers. https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

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Deal Lieutenant
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@Noah wrote:

@superwoman wrote:

what about UBER + TFS

do they also show the peak pricing pop up while booking
https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif


Why do you need cabs, @superwoman ?!! https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

https://cdn0.desidime.com/attachments/photos/354938/medium/2393840superwoman-254x300.jpg?1481001654


superwoman ki jai ho

181xo4jzjt06egif
Deal Lieutenant
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@DealSeeker wrote:

@superwoman wrote:

what about UBER + TFS

do they also show the peak pricing pop up while booking
https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif


Uber does. TFS had (has?) a concept of a flat 50 surcharge for peak times. TFS has flip-flopped a few times on this surcharge.


TFS doesn’t have peak time charges now.

181xo4jzjt06egif
Deal Lieutenant
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@dimepincher wrote:

Ola doesn’t share surge charge with drivers. https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif


That’s true. Entire peak time charges goes into OLA’s pockets.

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Deal Lieutenant
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@swaroop.ms wrote:

@dimepincher wrote:

Ola doesn’t share surge charge with drivers. https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif


That’s true. Entire peak time charges goes into OLA’s pockets.


I guess same for Uber.!

Missing