Hotness Order history missing from amazon account !!!

Hot Deal Order history missing from amazon account !!!

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Guys I bought 3 Adidas shoes from amazon this month.
As the there is no order update I tried to look into my amazon account and found that there is no trace of the order,

I checked my email but seems I have deleted the order confirmation mail.
Even I have a doubt that whether i got that or not ???

I looked into my card statement an found some trace.

order amount was over 5K.
Shared the details with CC. They are looking into the issue.
Is this due to the fraud product issue cam in news, they are hiding all proof of order!!!
or just a technical glitch!!!
the other way around its a lesson for me to double check the order detail https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
My advice to all: please dont delete you order confirmation emails and check order details after placing the order.

I buy a lot of thing online, therefore as usual I placed lot of orders during this sale and I overlooked the detail or may be they have just deleted every history.
While I told them that I am going to charge-back, they asked me to share the detail an promised to revert back with 48hrs.
Lets hope for the best https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

21 Comments  |  
12 Dimers
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Deal Lieutenant
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I placed order with a credit card and used that card on other account also. So Amazon system got suspicious and then removed the history of the order from my account. Later my account was also suspended.

I got my account reinstated after 2 months of follow-up.

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Ranaboys wrote:

I placed order with a credit card and used that card on other account also. So Amazon system got suspicious and then removed the history of the order from my account. Later my account was also suspended.

I got my account reinstated after 2 months of follow-up.

omg !!

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Deal Subedar
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Ranaboys wrote:

I placed order with a credit card and used that card on other account also. So Amazon system got suspicious and then removed the history of the order from my account. Later my account was also suspended.

I got my account reinstated after 2 months of follow-up.

this is strange from them.
dey r jus behaving like shitty airtel ppl https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

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Deal Subedar
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Is this due to the fraud product issue cam in news, they are hiding all proof of order!!!
or just a technical glitch!!!

it can be both @nofpd
till den dont jump into conclusions https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

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3 – 3 Adidas shoes https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif
Loot deal came u didnt msg me https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

Br
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Check if you login with other account

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THE_Beast wrote:

Check if you login with other account

everything checked

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OnlineBewda wrote:

3 – 3 Adidas shoes https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif
Loot deal came u didnt msg me https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

koi loot nhi bhai.. around 60-70% off.. it was posted here as well
bought for some relative

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nofpd wrote:

koi loot nhi bhai.. around 60-70% off.. it was posted here as well
bought for some relative

U said Bhai
So am I not ur relative Cuz I haven’t received anything which was Paid by credit card https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Br
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nofpd wrote:

everything checked

Might be some glitch

Dp
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OnlineBewda wrote:

U said Bhai
So am I not ur relative Cuz I haven’t received anything which was Paid by credit card https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

LOOT
Nofpd ke munh bole Bhai bano aur adidas ke 2-3 pair ghar le jao https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
#Mast_loot https://cdn1.desidime.com/assets/textile-editor/icon_love.gif

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Topsey wrote:

LOOT
Nofpd ke munh bole Bhai bano aur adidas ke 2-3 pair ghar le jao https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
#Mast_loot https://cdn1.desidime.com/assets/textile-editor/icon_love.gif

Don’t worry i already received it 🤣🤣🤣

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nofpd wrote:

omg !!

but even if u delete confirmation email then it will go in trash, did u check in that?. U have already bank statement with you so they can’t run away with your money.

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Imharsh wrote:

but even if u delete confirmation email then it will go in trash, did u check in that?. U have already bank statement with you so they can’t run away with your money.

yes!! everywhere !!!

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Amazon app—》your orders—》filter orders..search for open or cancelled orders also

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@igen @papa13agrawal316

Not there as well

I am not the only one, @srigem81 met with similar issue. After initial try he did not followed up as the amount was not much.

Already got the replay from amazon, they are also not able to locate the transaction of my card https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

They told me to contact the bank, here is the reply:

We have an update from our Billing team as follows.

“Kindly note billing team doesn’t have access to the gateway to check transactions for Diner card so request customer to contact the card issuing bank”.

In this case I request you to contact bank customer care and file ‘Charge dispute’. They can locate the exact pathway and provide you with refund.

If you’re still unable to locate the refund even after contacting the bank kindly write back to us with the dispute transaction I’d so that we can forward it to our charge inquiry team and do the needful.

Thank you for your understanding and patience.

We look forward to seeing you again soon.

Cutebaby
Deal Lieutenant
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Oops..omg..!
Almost same issue.. but I paid thru amazon pay (so no clue) but u have proof that u paid thru card.

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Your order history wont show the orders if they are cancelled by amazon or you.. You might have got a refund in your card or would be getting it in few days

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RockChap wrote:

Your order history wont show the orders if they are cancelled by amazon or you.. You might have got a refund in your card or would be getting it in few days

nope, there is a separate tab for all cancelled orders.

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same case with me…. cry now what should I do???? @nofpd

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