Paisapay did not give a confirmation

Paisapay did not give a confirmation

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Zizer 2
Deal Cadet
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I bought a Laptop today using the Ganesha Code, with my hdfc credit card. After paying, I got a payment processing mail only. Did not get the confirmation mail as we usually get. here is what I got

Dear xxxxxxx,

Your PaisaPay payment is being processed by eBay Customer Support. You paid the order total of Rs. 32,750.00 using credit card (Rs. 32,749.99) and eBay gift voucher PGANESHA05 (Rs. 0.01).

**

*Please note that: *

It could take up to 24 hours to process your payment. You may be contacted by eBay Customer Support for more information. Please ensure that your contact details on eBay are accurate so that we are able to establish contact with you in order to authorise this payment.

The seller will not ship the item till this payment is processed. Once the payment is processed, you and the seller will be notified of the confirmed payment so that they can ship the item. You can check the status of your payment from the All Buying section in My eBay. Confirmed payments will be marked as ‘Paid’ with the Payment Status icon filled in on My eBay.

Thank you,
PaisaPay

Does anyone know the reason?

5 Comments  |  
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Deal Subedar
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mesmu wrote:

I bought a Laptop today using the Ganesha Code, with my hdfc credit card. After paying, I got a payment processing mail only. Did not get the confirmation mail as we usually get. here is what I got
Dear xxxxxxx,

Your PaisaPay payment is being processed by eBay Customer Support. You paid the order total of Rs. 32,750.00 using credit card (Rs. 32,749.99) and eBay gift voucher PGANESHA05 (Rs. 0.01).

**

*Please note that: *

It could take up to 24 hours to process your payment. You may be contacted by eBay Customer Support for more information. Please ensure that your contact details on eBay are accurate so that we are able to establish contact with you in order to authorise this payment.

The seller will not ship the item till this payment is processed. Once the payment is processed, you and the seller will be notified of the confirmed payment so that they can ship the item. You can check the status of your payment from the All Buying section in My eBay. Confirmed payments will be marked as ‘Paid’ with the Payment Status icon filled in on My eBay.

Thank you,
PaisaPay


Does anyone know the reason?


Lately the payment gateway (Bill Desk)is acting up. I had two transaction that debited money from my account but were not successful at Bill Desk. Contact eBay CC and verify whether the money is credited to them.

Zizer 2
Deal Cadet
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81
171
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Thanks, they told in the mail that they will be contacting me. Or should I contact the cc?

Ninja
Shopping Friend
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don’t worry they will confirm in 24 hours. I had also purchased laptop last week and I got the confirmation next day

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Deal Subedar
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Yeah, it happens sometimes,
Need not worry.

Payment may have not been tracked sucessfully.
You will get a confirmation within 24 hours !

Zizer 2
Deal Cadet
0
81
171
22

Thanks to everyone for the reply

Missing