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Paypal Refund Timeline

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topgear

Paid on Medlife through paypal on 7th April. Used SBI debit card. Medlife cancelled the order and on the 7th April paypal issued refund.

Now the issue is I did not get the amount refunded back to my SBI account yet. When I try to raise a support ticket / dispute on the txn payapl is showing me a message to contact the sender but here payapl itself is the sender.

Anything I need to do or just wait for few more days ? How long paypal refund generally takes to get credited to on bank account ? Any idea ?

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Entertainer Entertainer
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I guess wait for few more days till 21st. Usually refunds are processed within 14 days

Tech Guru Tech Guru
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Thanks. Will wait till 21st.

Pro Community Angel Pro Community Angel
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Bro it depends on the bank, maximum time limit is 30 working days, you can approach paypal for refund details after this time frame and with those details to your bank, if bank doesnt provide any solution then go to the respective RBI ombudsmen (this is the most extreme thing, mostly your problem would be solved in the 30 days time frame automatically)

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Deal Subedar Deal Subedar
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I have got refund on sbi debit card on 4,5,6 and 9 April from netmeds & medlife…still not credited in bank

Tech Guru Tech Guru
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once you get refund please do post here. I’ll also keep this thread updated.

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Deal Subedar Deal Subedar
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I earlier got refund in bank on/after 10th days(6-7 working days) after refund mail recieved from paypal

Tech Guru Tech Guru
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No refund yet …. 12 Days passed.

Also waiting for refund from Aliexpress – guess SBI is taking this long for refund.

Deal Cadet Deal Cadet
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I have Received all refund in bank yesterday from netmeds & medlife- paypal

Tech Guru Tech Guru
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Okay – I need help now. i think something is not right with my SBi account hence no refund is getting credited. Waiting for one refund from paypal and another one from ali express.

Found this website for lodging complain but did not find any thing about refund. So which option is most appropriate for refund ?
https://cms.onlinesbi.co...S/

Tech Guru Tech Guru
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Thank you. I suspect SBI here as before I got refund from aliexpress within 8 days and refund from flipkart in 1 day. But suddenly not getting any refund from any sources on my SBI account.

Logged a complain on SBI consumer support portal.Let’s wait for that for now . If nothing works I’ll lodge complain on the portal mentioned by you.

Tech Guru Tech Guru
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Status Update :

Complain has been attended to and closed with resolution : Please lodge your complaint through ATM disputed transaction for early redressal.

Now problem is I can’t seem to find any option for " ATM disputed transaction " on the complain lodging portal of SBI.

Helpful Helpful
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similar case with me.
txn done on 7th Apr and order cancelled by medlife, haven’t received refund in bank but refund showing in paypal account.
contacted paypal cc.
they have suggested me to wait for 30 days.

Tech Guru Tech Guru
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okay mate keep the topic updated.

Tech Guru Tech Guru
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Got refund of both Payapl and Aliexpress. Just for information purpose :

1. Refunds from Aliexpress / payapl marked as : BULK POSTING ( in Description ) – no ref. / cheque no.

2. Refund from Flipkart marked as : BY TRANSFER SBIPG ( in Description ) – it has ref. /cheque no.

So in case of refunds transaction with OTHPG takes long time ( hometown / aliexpress / paypal ) but if it’s SBIPG is takes very less time like flipkart. You can check OTHPHG/ SBIPG from transaction description.

Or it could be SBI queuing up the refunds and releasing it on a fixed day or it could be my ticket raised earlier today. Paypal refunded on 7th April and Aliexpress on 10th April but got today both at same time.

Hope those who still have not get their refund gets it soon.

Thanks guys for staying with me on this issue.

Tech Guru Tech Guru
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@Batman_X – did you get your refund yet ?

Helpful Helpful
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Yes bro..
Received yesterday.

Tech Guru Tech Guru
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Great, Glad to know. Did you contact SBI regarding refund ?

Helpful Helpful
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no bro..i have hardly faced refund issues from sbi.
I am new to paypal but using sbi since last 8 years.
I guess it’s issue at paypal end.
they usually do not instantly refund the amount in bank.

Pro Entertainer Pro Entertainer
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.

Tech Guru Tech Guru
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Okay, Thanks for info. The only thing I’m wondering how come refund from payap,and aliexpress got credited on the same day – may be coincident biggrin

Deal Newbie Deal Newbie
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@topgear i got a refund in paypal on 26th may for the transaction which i had made from debit card of sbi bank. its been 1.5 months the refund is still not credited in my bank account. what should i do

Tech Guru Tech Guru
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Contact SBI branch or you can lodge complain here :
https://cms.onlinesbi.co...S/

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