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payTM not allowing to add money in payTM wallet through credit card

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Deal Cadet
rk24260

Today I am trying to add money in payTM wallet through credit card, but it’s not allowing me to add.

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Mobile Guru Mobile Guru
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Whats the Error ?

Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/550611/original/Screenshot_20190203-162313.png?1549191675

Pro Community Angel Pro Community Angel
Moderator
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Business account or shopping account?

Deal Cadet Deal Cadet
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Shopping account, I don’t have merchant account.

Pro Community Angel Pro Community Angel
Moderator
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But the screenshot saying “Paytm Merchants”.. confused Ask CC.

Ever opened any in the past?

Pro Community Angel Pro Community Angel
Moderator
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Mine working perfectly fine with Credit Card. Just checked..

Deal Cadet Deal Cadet
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Oh yes it’s payTM merchant account, I don’t remember when I opened merchant account.
How can I delete merchant account ?

Pro Community Angel Pro Community Angel
Moderator
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No idea bro. Maybe someone here able to guide you better or ask/ write to CC.

Deal Cadet Deal Cadet
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Ok thanks bro

Deal Cadet Deal Cadet
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Working fine.

Helpful Helpful
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same with me

Deal Cadet Deal Cadet
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Merchants are not allowed to load with credit card. same was with me. got my merchant privileges revoked as i was using paytm everywhere for personal use.
now its working fine

Tech Guru Tech Guru
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How to get the merchant account closed?

Helpful Helpful
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Call them, however once u get it closed, you cannot have a merchant account on the same number ever again

Deal Cadet Deal Cadet
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make a new ticket in the app itself, they will reply

Deal Newbie Deal Newbie
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I made merchant account mistakenly …now i am not able to add money to paytm wallet via credit card….. I have called paytm to deactivate my merchant account…..so after that can i add money to wallet via credit card? Please reply

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