Hotness Paytm says it cheated of over Rs 6 lakh by 48 c...

Hot Deal Paytm says it cheated of over Rs 6 lakh by 48 customers

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Paytm says it cheated of over Rs 6 lakh by 48 customers

Digital payment and e-commerce platform Paytm on Friday claimed that 48 customers cheated the company to the tune of over Rs 6.15 lakh.

By: FE Online | New Delhi | Updated: December 16, 2016 2:52 PM

Digital payment and e-commerce platform Paytm on Friday claimed that 48 customers have cheated the company to the tune of over Rs 6.15 lakh. According to a PTI report, CBI has registered a case in this regard and a probe is on. It seems that company has been going through rough times as after reaping a windfall from PM Narendra Modi’s demonetisation drive that has one goal of driving the Indian public to increasingly use cashless modes (digital) of payments, Paytm reportedly was down for a short duration yesterday. In a bid to enable cashless payment of toll charges, digital payment and e-commerce platform Paytm took a major step. The company has announced its partnership with major NHAI toll concessionaries like Reliance Infra, Sadhbav, IRB, MEP, L&T and GMR. With this partnership, commuters across the country can now pay their toll charges instantly with Paytm by simply scanning the QR code placed at the toll payment counters using the Paytm app

  • It is rare for the agency to take up such cases unless they have been referred by the central government or there are directions by the Supreme Court or a high court. CBI has registered FIR against 15 customers who are residents of Kalkaji, Govindpuri and Saket besides unknown officials of One97 Communications–parent company of Paytm.*

The complaint from the Manager Legal, M Sivakumar, claimed that the company makes payment for defective products
received by a customer and also arranges a reverse pickup of the damaged product which is sent to the merchant. The process is done by a team of customer care executives who have been assigned specific IDs and passwords to handle
such complaints from the customers and arrange refund and pickup.

It is alleged that the company found that in 48 cases customers had received refunds even though the delivery of
orders was made successfully to them. “As a matter of facts wherein delivery of orders were successful and satisfactory to the customer, refund should not happen. However, in all these 48 cases refund of order amount happened to the respective customers to the tune of Rs 6.15 lakh,” the complaint, which is now part of the FIR, alleged. It alleged that customers “illegally” appropriated money refunded in their bank accounts and wallets. It claimed that the acts reflects “serious” fraudulent act and foul play with common intention to wrongfully gain along with such involved customers.

(Source – http://www.financialexpress.com/industry/paytm-...)

26 Comments  |  
18 Dimers
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Deal Lieutenant
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Flipkart to crore ke uper FIR karti h (atleast in paper)

Ye to 6 Lakh m hi Dimers ab tumhari bari h jo 50-50 rs free recharge kiya h

Paytm got investment from chiness not Lik amazon invest and forget money https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

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bluewine wrote:

Flipkart to crore ke uper FIR karti h (atleast in paper)

Ye to 6 Lakh m hi Dimers ab tumhari bari h jo 50-50 rs free recharge kiya h

Paytm got investment from chiness not Lik amazon They invest and forget money https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Pay to Modi https://cdn3.desidime.com/assets/textile-editor/icon_twisted.gif


Modi ji
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Deal Subedar
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I received order on 6th dec but paytm seller cancelled the product on 7th dec and refunded amount as well… now I am stuck with product and refund as well… i had received the call and I told them to deduct the balance of Rs 260 from my paytm balance but they didn’t deducted it till today… I had proof of my written complain to them regarding this issue … should I suppose to worried with this new … yaa product cost was Rs 400… after cashback product price was Rs 260.

Shutterstock 1013504321
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mitu-ag wrote:

I received order on 6th dec but paytm seller cancelled the product on 7th dec and refunded amount as well… now I am stuck with product and refund as well… i had received the call and I told them to deduct the balance of Rs 260 from my paytm balance but they didn’t deducted it till today… I had proof of my written complain to them regarding this issue … should I suppose to worried with this new … yaa product cost was Rs 400… after cashback product price was Rs 260.

https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif no Use ur wallet money
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mitu-ag wrote:

I received order on 6th dec but paytm seller cancelled the product on 7th dec and refunded amount as well… now I am stuck with product and refund as well… i had received the call and I told them to deduct the balance of Rs 260 from my paytm balance but they didn’t deducted it till today… I had proof of my written complain to them regarding this issue … should I suppose to worried with this new … yaa product cost was Rs 400… after cashback product price was Rs 260.

Don’t worry you didn’t cheat them. Its their mistake., Enjoy free product.

Premam first look.jpg.image.784.410 1491053822386
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@mitu-ag wrote:

I received order on 6th dec but paytm seller cancelled the product on 7th dec and refunded amount as well… now I am stuck with product and refund as well… i had received the call and I told them to deduct the balance of Rs 260 from my paytm balance but they didn’t deducted it till today… I had proof of my written complain to them regarding this issue … should I suppose to worried with this new … yaa product cost was Rs 400… after cashback product price was Rs 260.

Don’t worry, and never try to be honest with online e commerce https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif
Reference : https://www.desidime.com/forums/dost-and-dimes/...
CC: @MovieSeeker

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bluewine wrote:

Flipkart to crore ke uper FIR karti h (atleast in paper)

Ye to 6 Lakh m hi Dimers ab tumhari bari h jo 50-50 rs free recharge kiya h

Paytm got investment from chiness not Lik amazon They invest and forget money https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

Paytm is also misguided… Surely its the ACTS of our long disappeared and favoured @Trollhttps://cdn2.desidime.com/assets/textile-editor/icon_wink.gif
.
Usski ek account hi mein hajaron ki sankhya thi DD pe… https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
.
Usska 10-10 paytm mangna bhala chhupa hai kissi dimer se… https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Ros
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vijkap201 wrote:

Paytm is also misguided… Surely its the ACTS of our long disappeared and favoured @Trollhttps://cdn2.desidime.com/assets/textile-editor/icon_wink.gif
.
Usski ek account hi mein hajaron ki sankhya thi DD pe… https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif
.
Usska 10-10 paytm mangna bhala chhupa hai kissi dimer se… https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Expecting a comment from @blue wine
https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif
I guess @Troll was an honest person… That’s why She still have a lot of female friends on DD… https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

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ros_guy wrote:

Expecting a comment from @blue wine
https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif
I guess @Troll was an honest person… That’s why She still have a lot of female friends on DD… https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

Ooo ek nayi si… Badi wadda kutumb siga… tan koi wi honest nayi siga… https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Funny cute animated pug gif 22
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Few Questions In Mind-

*How A Customer Can Do Refund So Easily When Paytm Says They Have A Team For It ?
*Why CBI Involved Here As This Can Even Be Handled By Local Police (Cyber Dept ) As Well ?
*For Me Personally It Took A Week For Refund Since I Received Broken Product ?

made or managed false and fabricated entries in computer system of complainant company and approved/made fraudulent refunds against the same orders
I Believe Paytm Doesn’t Do Automatic Refund ? Then How Paytm Saying Statements ??

*There Are Many More Things Which Seems Fishy https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

And OP Please Correct Its 48 Cases No 48 Customers

Quote i have failed at times but i never stopped trying rahul dravid 92 90 95
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I tried to a Bank Transfer on 11th, Transaction remained in pending mode and amount was not transferred, on 13th the amount was credited to my bank account but the same was refunded to my Paytm Wallet too as transaction failed. Now since last night i have pinged Paytm thrice on Facebook Messenger to deduct that amount from my Paytm Wallet and i get replies like
‘The Bank Transfer was not successful. Please Try Again’
‘Please ping us for any issue’
Cc @DealSeeker @avgn @rajrocks @BatraJi @Magus @getready @bk08 @A2Zdeals

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Deal Brigadier
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GoogleCA wrote:

I tried to a Bank Transfer on 11th, Transaction remained in pending mode and amount was not transferred, on 13th the amount was credited to my bank account but the same was refunded to my Paytm Wallet too as transaction failed. Now since last night i have pinged Paytm thrice on Facebook Messenger to deduct that amount from my Paytm Wallet and i get replies like
‘The Bank Transfer was not successful. Please Try Again’
‘Please ping us for any issue’
Cc @DealSeeker @avgn @rajrocks @BatraJi @Magus @getready @bk08 @A2Zdeals

to keep an official record better mail them.

15ec882d723737c537ed6785a9cd5f5b
Perfectionist
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GoogleCA wrote:

I tried to a Bank Transfer on 11th, Transaction remained in pending mode and amount was not transferred, on 13th the amount was credited to my bank account but the same was refunded to my Paytm Wallet too as transaction failed. Now since last night i have pinged Paytm thrice on Facebook Messenger to deduct that amount from my Paytm Wallet and i get replies like
‘The Bank Transfer was not successful. Please Try Again’
‘Please ping us for any issue’
Cc @DealSeeker @avgn @rajrocks @BatraJi @Magus @getready @bk08 @A2Zdeals

Haha..their CC is pathetic. Period.
Always giving copy paste replies.
Even Mobikwik cc is better

Img 20170402 wa0018
Deal Captain
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GoogleCA wrote:

I tried to a Bank Transfer on 11th, Transaction remained in pending mode and amount was not transferred, on 13th the amount was credited to my bank account but the same was refunded to my Paytm Wallet too as transaction failed. Now since last night i have pinged Paytm thrice on Facebook Messenger to deduct that amount from my Paytm Wallet and i get replies like
‘The Bank Transfer was not successful. Please Try Again’
‘Please ping us for any issue’
Cc @DealSeeker @avgn @rajrocks @BatraJi @Magus @getready @bk08 @A2Zdeals

Jo mila hai Rakh lo aur khush raho

 20170729 105713
Budding Star
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GoogleCA wrote:

I tried to a Bank Transfer on 11th, Transaction remained in pending mode and amount was not transferred, on 13th the amount was credited to my bank account but the same was refunded to my Paytm Wallet too as transaction failed. Now since last night i have pinged Paytm thrice on Facebook Messenger to deduct that amount from my Paytm Wallet and i get replies like
‘The Bank Transfer was not successful. Please Try Again’
‘Please ping us for any issue’
Cc @DealSeeker @avgn @rajrocks @BatraJi @Magus @getready @bk08 @A2Zdeals

Transfer that to my account. Issue resolved!

Shutterstock 1013504321
Deal Lieutenant
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GoogleCA wrote:

I tried to a Bank Transfer on 11th, Transaction remained in pending mode and amount was not transferred, on 13th the amount was credited to my bank account but the same was refunded to my Paytm Wallet too as transaction failed. Now since last night i have pinged Paytm thrice on Facebook Messenger to deduct that amount from my Paytm Wallet and i get replies like
‘The Bank Transfer was not successful. Please Try Again’
‘Please ping us for any issue’
Cc @DealSeeker @avgn @rajrocks @BatraJi @Magus @getready @bk08 @A2Zdeals

Wat was the Amount ?

Cropped8790936622552152970
Deal Major
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rajrocks wrote:

to keep an official record better mail them.

+ 1
this will be enough

cc @GoogleCA

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getready wrote:

+ 1
this will be enough

cc @GoogleCA

what if He withdraw money again and Make new account https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

@GoogleCA do it U wont get Legal Notice AFIK

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Friend sent me Rs. 2600, got email & sms for the transaction but no wallet balance. complained many times but they are not doing anything.

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weed wrote:

Friend sent me Rs. 2600, got email & sms for the transaction but no wallet balance. complained many times but they are not doing anything.

Try tweeting them on twitter

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jimmymanda266 wrote:

Try tweeting them on twitter

Do you think I didn’t do it? They asked to send transaction ID on DM and then no reply came even after repeated tweets

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after some time it will be PAYTM cheated customers and shut shop and flies to China with all the money
https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

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weed wrote:

Do you think I didn’t do it? They asked to send transaction ID on DM and then no reply came even after repeated tweets

Damn, when did you do the transaction ?I think your money is gone.

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jimmymanda266 wrote:

Damn, when did you do the transaction ?I think your money is gone.

More than a month now. They are not even replying now.

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