Payzapp Help !

Payzapp Help !

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Done 2 transactions using Payzapp on Payunow through Bharat QR Code on 21 Feb

Amount has been debited from payzapp account.
Transaction Status is successful but Billed-Not.

I haven’t received money in PAYUNOW App.

I have mailed several times. No Refund but I got Cashback of Rs 250.

Please share Your Inputs.

47 Comments  |  
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What did you purchase ?

Or is this self consumption

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Haven’t purchased anything. Self Consumption

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Actually I have received amount for 2 accounts in between that period but not Received for these two

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ViratKohli18 wrote:

Actually I have received amount for 2 accounts in between that period but not Received for these two

Just wait. Payzapp always takes time for refund

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AmitGoyal350 wrote:

Just wait. Payzapp always takes time for refund

Cashback adjusted refund ? Because I have got Cashback for these transactions.

Any idea about refund time period ?

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ViratKohli18 wrote:

Cashback adjusted refund ? Because I have got Cashback for these transactions.

Any idea about refund time period ?

Around 2 weeks minimum. Yes cashback adjusted refund

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ViratKohli18 wrote:

Cashback adjusted refund ? Because I have got Cashback for these transactions.

Any idea about refund time period ?

Yes, it will be the adjusted refund in case you get a refund (which I think would happen here). Also, the pg issues generally clears up within 24-48 hrs max. No sign in payumoney means it won’t come.. however you can cross check the transaction reference with payumoney (if you got any) even though a failed one. Generally, they reply faster than Payzapp.. and they reply with the exact reason.

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deb3l wrote:

Yes, it will be the adjusted refund in case you get a refund (which I think would happen here). Also, the pg issues generally clears up within 24-48 hrs max. No sign in payumoney means it won’t come.. however you can cross check the transaction reference with payumoney (if you got any) even though a failed one. Generally, they reply faster than Payzapp.. and they reply with the exact reason.

weary means Loss of around Rs 1200+ .
Actually i have mailed Payunow as well they are asking for Payunow transaction id.
Although I have checked first by doing transaction of Rs 1 through bharat QR. It was successful but when I paid Rs 1200 , Deducted from Payzapp , but not reflected in PAYUNOW App.
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ViratKohli18 wrote:
weary means Loss of around Rs 1200+ .
Actually i have mailed Payunow as well they are asking for Payunow transaction id.
Although I have checked first by doing transaction of Rs 1 through bharat QR. It was successful but when I paid Rs 1200 , Deducted from Payzapp , but not reflected in PAYUNOW App.

No, it will not be any loss.. the money will be refunded to source for sure. grinning Since it’s Payzapp, and if you paid directly from the card (not from the wallet), the txn needs to be reversed in so many channels. So, it will take time, maybe some days.. smirk

PS: When did you transact exactly, coz Payzapp QR services are normally not available in night period. #weird!

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deb3l wrote:

Yes, it will be the adjusted refund in case you get a refund (which I think would happen here). Also, the pg issues generally clears up within 24-48 hrs max. No sign in payumoney means it won’t come.. however you can cross check the transaction reference with payumoney (if you got any) even though a failed one. Generally, they reply faster than Payzapp.. and they reply with the exact reason.

+1

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deb3l wrote:

No, it will not be any loss.. the money will be refunded to source for sure. grinning Since it’s Payzapp, and if you paid directly from the card (not from the wallet), the txn needs to be reversed in so many channels. So, it will take time, maybe some days.. smirk

PS: When did you transact exactly, coz Payzapp QR services are normally not available in night period. #weird!

Omg. I do only at night around 11:30 PM cry

Paid vai wallet, Not By Debit Card.

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ViratKohli18 wrote:

Cashback adjusted refund ? Because I have got Cashback for these transactions.

Any idea about refund time period ?

No.. Payzapp in most cases provides refund excluding Cashback i.e. 250/- cb is yours, and you might end up getting full refund as well.

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Ramesh1997 wrote:

No.. Payzapp in most cases provides refund excluding Cashback i.e. 250/- cb is yours, and you might end up getting full refund as well.

Bhai tere muh me Ghee-Shakar grinning

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ViratKohli18 wrote:

Omg. I do only at night around 11:30 PM cry

Paid vai wallet, Not By Debit Card.

Don’t worry, it will come.. whether adjusted or not, but you will get your money back. Keep on following up with CC on regular basis.

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payzapp automatic refund your money after 12days.

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abhishek012 wrote:

payzapp automatic refund your money after 12days.

No way… My money is hanging in between merchant and payzaap… And I have to call them and tell it, only then they will credit back to me… Neither card bank nor merchant nor payzaap – automatically does….

The thing is I don’t remember from which card, in which account, and in which date and for which amount I did – I don’t know ..

sad

Nearly 3k hanging somewhere.

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vickyVicky wrote:

No way… My money is hanging in between merchant and payzaap… And I have to call them and tell it, only then they will credit back to me… Neither card bank nor merchant nor payzaap – automatically does….

The thing is I don’t remember from which card, in which account, and in which date and for which amount I did – I don’t know ..

sad

Nearly 3k hanging somewhere.

Call to Payzapp Or Payunow CC ?

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ViratKohli18 wrote:

Call to Payzapp Or Payunow CC ?

Did you got the amount refunded. What you did

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Src_045 wrote:

Did you got the amount refunded. What you did

Not Received Yet

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I haven’t received my money back to payzapp account . Status of Bill is Now- Billed= Yes . Previous was No. I have done Transaction on 20th Feb. About 15 Days. I have tried to contact them through Call , Phone is switched off. And Mailed them too 6-7 times , Same Reply again n again , Working on it cry @deb3l @hiban @BornGenius2.0 @Roushh
@vickyVicky
Please Help.

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ViratKohli18 wrote:

I haven’t received my money back to payzapp account . Status of Bill is Now- Billed= Yes . Previous was No. I have done Transaction on 20th Feb. About 15 Days. I have tried to contact them through Call , Phone is switched off. And Mailed them too 6-7 times , Same Reply again n again , Working on it cry @deb3l @hiban @BornGenius2.0 @Roushh
@vickyVicky
Please Help.

I have same issue 1001 struck successful in payzapp but not tracked in payu

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Src_045 wrote:

I have same issue 1001 struck successful in payzapp but not tracked in payu

Since when ?

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ViratKohli18 wrote:

I haven’t received my money back to payzapp account . Status of Bill is Now- Billed= Yes . Previous was No. I have done Transaction on 20th Feb. About 15 Days. I have tried to contact them through Call , Phone is switched off. And Mailed them too 6-7 times , Same Reply again n again , Working on it cry @deb3l @hiban @BornGenius2.0 @Roushh
@vickyVicky
Please Help.

Try to contact via twitter or comment on playstore

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ViratKohli18 wrote:

Call to Payzapp Or Payunow CC ?

if PAYUNOW doesnt claim the payment within 12 days it will be refunded to your payzapp wallet … and if not …contact payzapp cc …and try not to use payzapp card anywhere better use bharat qr to use payzapp wallet money

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Still Not Received.

Total 10k amount stucked.

Did 6 more transactions on last of feb through Bharat QR (PAYUNOW).

Tried everything. Call, Mail , Play store , Twitter .

First transaction was on 20th feb. Than 26-27 Feb.

I have done all transactions at Night so might be reason for not reflecting in Payunow Account(known by dimer’s Comments)

I thought money will come in payzapp wallet if not reflect in Payunow Account but it has been 20 days still No Refund.

Now feeling worried.

Please do Suggest.

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ViratKohli18 wrote:

@androgame @AtulAggarwal @rajrocks
@Pablo_Kismibar
@gauravnandwanii
@hiban @AmitGoyal350 @deb3l @abhishek012 @BornGenius2.0 @vickyVicky @alienteck @Src_045 @tmharabaap Sorry for too many tags. Please Help ! 

You will get your full amount back in bank in few more working days.

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