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phonepe account blocked

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Deal Subedar
RupeeSaver

I got a message today that my phonepe account is blocked for security reasons..& now unable to login… anyone faced the same?

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Tech Guru Tech Guru
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i also received same message

Deal Subedar Deal Subedar
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U contacted cc?

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Pro Community Angel Pro Community Angel
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you entered wrong password and tried so many times?

Deal Subedar Deal Subedar
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No.. never

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Deal Subedar Deal Subedar
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forget the account, either you have used same bank acc in many accounts or multiple account.

Deal Subedar Deal Subedar
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Nothing like that

Deal Subedar Deal Subedar
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No false doing from my end

Deal Cadet Deal Cadet
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same here….account got blocked for no reason.

Deal Captain Deal Captain
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anybody can be next sad

Deal Subedar Deal Subedar
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My account blocked too.. even I use only one account on my device. It may be because of payment via different phonepe accounts from the same device to utilise the offers..

Deal Lieutenant Deal Lieutenant
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Never faced any pblm strictly maintain one acc per device n stay happy for those u who got acc blocked deep down inside they know reason….!!!!

stuck_out_tongue
Deal Subedar Deal Subedar
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We were using one account in one mobile… They just blocked account for security reason… The accounts were kyc verified.

Their data was getting leaked… People were allowed to intrude in another’s account through various modes…

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Deal Cadet Deal Cadet
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mine also blocked cry if any one get response from cc, pls update, I dropped a mail

Tech Guru Tech Guru
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Hi Customer,

Thank you for contacting PhonePe!

We apologize for the inconvenience caused to you.

With regard to your query, Ticket No: xxxxxxx, we would like to inform you that we are validating the issue with our relevant team.

We request you to wait till 18/04/2018 to get the issue fixed

We appreciate your patience. For further assistance, feel free to contact us.

Regards,
PhonePe Support

Deal Subedar Deal Subedar
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Mine said , wait till 19/4/18.. account will be unlocked

Critic Critic
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I too use only 1 account in my device.
Still got a msg that my acc was blocked for security reasons. confused

Tech Guru Tech Guru
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even my account is blocked. Using one account on one device and with my only FK account this phonepe account is linked. So no question of misuse.

Ifone or two random account was blocked then this could be a thing like a glitch, security reason but I can see phonepe is blocking a bunch of accounts on an exact day. So phonepe team has gone nuts.

Also on the app itself where you get the block message they give contact e-mail address as [email protected] which is totally wrong – this small details shows how much phonepe cares about it users. With so many offers and all phonepe is following the path of freecharge.

Deal Cadet Deal Cadet
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It doesn’t matter if you are using “one account” for x no. of days, multiple account holders do get blocked eventually.

Tech Guru Tech Guru
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Phonepe promised a resolution and reply by 18th Apr. 2018 – 10:50 PM. Well they have not replied yet.

Deal Subedar Deal Subedar
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Then call them

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Critic Critic
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Acc Blocked
Mailed them
Rcvd mail that PhonePe will contact me at 6AM today
No mail or call
Called CC
They said sorry and asked to wait till 9PM tonight
Again No call/mail/sms

Poor customer service.

Deal Subedar Deal Subedar
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Call on their official contact no. They ll ask ticket no. Which u should have received on mail.. they ll surely help u… My account got unblocked today…

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Tech Guru Tech Guru
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yes, it’s unblocked now – kudos to Dimers.

Deal Subedar Deal Subedar
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I think all accounts unblocked now.

Deal Newbie Deal Newbie
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Mari phone pe block hogaya open nahi ho Paraha ha

Deal Newbie Deal Newbie
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Hello sir my phonepe account has been blocked due to security reasons ..so what should i do now .I want it back

Deal Newbie Deal Newbie
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Unblock my phonepe

Deal Newbie Deal Newbie
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Regristration is temporarily is blocked maximum attempts exceeded please try again later so I’m anbel get otp also I’m anbel regster upi I’d in phonepay sir

Deal Newbie Deal Newbie
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My phone or UPI I’d is blocked

Deal Newbie Deal Newbie
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My phone pe account please unblock urgent me

Deal Newbie Deal Newbie
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I got a message today that my phonepe account is blocked for security reasons..& now unable to login… anyone faced the same Sir my phone account account is blocked by mistake please unblock

Deal Newbie Deal Newbie
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Unable to proceed

Deal Newbie Deal Newbie
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Please unblock phonepe

Deal Newbie Deal Newbie
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I get this and phoepe accound or mobile divice is blocked for security resons.. I fot th

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